The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Captain D's Complaints & Reviews

Captain D's / food

Lexisdoll on Feb 16, 2019

I had order a grilled skewer shrimp with loaded baked potatoes and broccoli with chocolate cake . I didn't receive my chocolate cake and call to see if I can get it since they just closed and I lived down the road . They let me get my chocolate cake . My broccoli and cheese came with three...

Captain D's / Customer service/ hygiene

Hope Brawley on Feb 15, 2019

No hair nets smacking of gum not washing hands after touching face and hair. Taking long time for people to get food. Employees keep walking out the doors smells like smoke when trying to talk and complain. When training a person they kept walking away from person they was training. A lady...

Captain D's / unethical behavior

Sylvia Dunnavant Hines on Feb 11, 2019

"Injustice anywhere is a threat to justice everywhere. We are caught in an inescapable network of mutuality, tied in a single garment of destiny. Whatever affects one directly, affects all indirectly." ― Martin Luther King Jr., Letter from the Birmingham Jail My Black History Month Message...

Captain D's / service

Nadine Brookins on Feb 3, 2019

On feb 2 2019 I was at your resturant around 7pm after being in line for ovrr 30 minute I place order and was rudely told we dont have corn, salald, or mac and cheese. Wow why r you open. I get to the pick window and three was asked my order. Get my order after waiting snothrt 15 minute...

Captain D's / customer service

Scotcornelius on Feb 2, 2019

Events from our visit on February 1st at 8:00 PM. While taking my wife and son to the Wetumpka, AL location, I noticed as we entered the parking area there were 3 cars that had pulled forward and waiting on their orders. A 4th car at the window, and 2 cars waiting in the drive-thru to...

Captain D's / food quality and temperature

Shawalter on Jan 27, 2019

Me and my family visited The Captain D's Seafood Restaurant in Ruston, La. Sunday January 27, 2019 .We ordered several Chicken Dinners, Fish, okra, fries and butterfly shrimp ... The chicken looked old and like it's been under the warmer for a while.. We got our food in less than 5 minute...

Captain D's Store Number 3773 / speaker problem drive thru/food

liz.autrey on Jan 12, 2019

12 Jan 19 at 16:48 pm 036 My grandmother and I went to the Captain D's in Jacksonville, Alabama to order us supper. 1. Pulling up to the speaker at the drive thru to order we could not hear Brianna speaking after asking her to speak louder and repeat herself. 2. We pulled up to the window so we...

[Resolved] Captain D's / the food not being cooked properly and inedible.

My name Sherry Barton Anderson, Indiana captain D's. My number 7656423965. On January 3rd 2019. My helper aide was sent by me as I am on hospice to purchase a 2 piece flounder dinner. They were asked for it to be lightly fried. Flounder being so thin if over cooked becomes so crunchy I...

Captain D's / service and food

Audi1969 on Dec 30, 2018

Today Dec. 30, 2018 my husband and I visited the Bartlett location in Tennessee. We had a coupon for a seafood feast for $20.97 we were changed $27.71 after ordering the feast with macaroni and cheese and okra. I ask that the order be freshly made as we had guest at home and I wanted the...

Captain D's Astrozon Academy Colorado Springs / food was very cold 15 minutes waiting on food drive thru lady was very rude I will plan on going to long john silvers for now on

Daniel mathers on Dec 24, 2018

Shift manager named heather was very rude and mean I had my co workers and brought to eat here and the service was slow my food was cold that shift manager looked like she was on drugs too. My co workers were very mad when I brought them here very bad service the owner needs to start...

Captain D's / gave wrong food again

Edie Clayton on Dec 19, 2018

I was so hungry after being in Dr office today, I went captain d, and ordered southern style meal with 2. Cole slaw, but when I got home, they had fries instead, this isn't the first time, so i went back to store to get my money back, and ga e them the meal bac, I'm so tired of this, if i...

Captain D's / food quality, service, products

Thickashell on Dec 15, 2018

I went to Captain D's for dinner before 3rd shift at work. Drive thru was completely clear. I ordered 4 PC fish, 2 large Cole slaw, 12 PC shrimp. I was told after payment there was no tarter sauce. I said how does a fish Jonny not have tarter sauce and how come you didn't tell me before...

[Resolved] Captain D's / wrong meal

Verquishia L Kitchens on Dec 8, 2018

We had to wait about 15minutes in line. When I got to the window it was another 5 minutes. Because I was driving I couldn't look at what I had. I ordered a 3pc fish dinner and when I got home I had a shrimp & fish meal deal. My fish was wet because cole slaw was literally all over...

[Resolved] Captain D's / fish order @ store 3546

Guno William on Dec 7, 2018

I placed an order on 12/07/2018 for the Family Fish meal which included 10 Pieces of fish and two side orders. My Fish was not as I thought it would be, fish had too much fish Batter and hardly any fish and tasted like the fish had been freezer burned and dry. I have had Captain d's fish...

[Resolved] Captain D's / drive-thru store #3512

Ebony Eyezz on Dec 6, 2018

I was at the drive-thru through today with my man and your employee, Jywanna, was very rude and unprofessional. She took our order and while I was telling her what I wanted, she kept cutting me off saying is that it? When we got to the window, she didnt bother to say nothing to us but...

[Resolved] Captain D's / employee training

Rachel.kaplan on Dec 4, 2018

I went to your restaurant for the first time ever this evening the one in Smyrna Tennessee on Lowry Boulevard. The gentleman that took my order was on his first night so I understand he had little knowledge of the menu but there was a manager there young female I asked her what came in the...

[Resolved] Captain D's / customer service

SheliaR on Nov 30, 2018

On 11-30-18 at 17:20 My husband entered your store #364435 On South Highland Ave in Jackson TN 38301 His order was number 0435 Carry Out. The receipt says Mariah took the order and he was guest #003. I was home sick so y husband decided to stop by your store to bring me home some dinner...

[Resolved] Captain D's / fish

Stribb on Nov 28, 2018

To whom it may concern I have just purchased a meal from the local captain D's here in Greenville Ms and I ordered the four piece two country fried and the other two battered dipped. When I first started my complaint I didn't know that it had to be up to 350words just so I can get a reply...

[Resolved] Captain D's / injury

janell47 on Nov 23, 2018

In October 2017, While leaving my table after dining inside Captain D's, I was walking toward the door to exit, when I slipped on the floor that was being mopped and no warning signs up to let people know to proceed with caution. I fell on my knee, slid and hit my head and was knocked out for a...

[Resolved] Captain D's / order deadly wrong.

Finney Lynn Camille on Nov 19, 2018

11/16/2018 Friday afternoon. My family placed a order at Captain Ds. We order chicken tender kids meal (recipe to prove) for my cousin and they gave her FISH. SHE IS DEADLY ALLERGIC. we her lips were had swollen up and her throat started to close we had to take her to the ER. We were there...