A&E Factory Service reviews and complaints 1
View all 314 complaintsA&E Factory Service - unrepairable refrigerator
I purchased an extended warranty from this company on a whirlpool refrigeratot Ipurchased at Lowes. The fridge is 18 mos old and they ahave attempted to repair it 12 times without success. I am told by the resolution hotline the service tech has to deem it unrepairable in order to replace the fridge and the service tech tells me they can only do what their boos that they speak with while repairing the fridge tells them to do. Their "boss refuses to speak to me[ the customer]. Whirlpool says it is not covered since the factory warranty ran out at one year, however they came to repair starting at fridge age of ten mos. Lowes says since we didn't buy the warranty through them there is nothing they can do.. helpppppp
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest A&E Factory Service Reviews
Oven ge monogram Dishwasher Labor charge Warranty work on a microwave Never showed upGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
Email EPP@lowes.com and threaten bloody murder (figuratively) if the problem is not resolved with 24 hours. Call the Executive VP of Stores office and lodge a complaint with the executive assistant. You'll get action.