Domino's Pizza reviews and complaints 1
View all 1468 complaintsDomino's Pizza - poor service / poor pizza
I recently tried the “new” Domino’s pizza…it was terrible. But before I could even try this terrible, toppingless pizza. It took over an hour and half to show up, cold obviously, and after 3 phone calls to the restaurant. I received the usual “it is on the way…the driver just left” BS. On the final call to restaurant I demanded some compensation and who I assume was the manager told me the actual delivery time was an hour and half. BS. To which I asked why did my online order give me a time of 25 – 30 minutes? She had no answer and repeated that I shouldn’t complain until after an hour and a half. Then she said she would cancel the order and credit my account.
Now, the manager simply lied to me to get me off the phone! She went ahead and charged me for the cold, disgusting, terrible pizza. I am so aggravated by that…I would have been happy with a discount – but she offered to cancel!
I took my complaint to Domino’s and have heard NOTHING! So much for their drive to produce the best pizza, it is terrible. Please don’t waste your money. I will never order Domino’s Pizza again
The complaint has been investigated and resolved to the customer’s satisfaction.
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It took over two hours and half to show up. My pizza was burned and it was not what I wanted.