Marshalls

Sunday 6/23/19,

This incident happened in Marshalls located in Arbor Walk, Austin Tx.

I have been a customer of Marshall's for years. Today, I was with my sister in law, made the two transactions at the same time, one was $50 and another was $ 40 that included 5-6 boxes of make-up, clothes, etc. The cashier's name was Rebecca. She is very unprofessional and very rude. She was squeezing 6 long big boxes of make-up in the small paper bag. When I requested to place in the big bag, she refused to do, I told had that I will place my shopping items in the bag as well then she placed all the makeup boxes in the big bag. After my transactions, I realized that I have to go different place so I requested the small bag, She refused to give it to me. I again requested that I need the bag so in the reply in her words were " MAM THIS BAG COSTS US MONEY", I replied I made the purchase and I deserve the bag. When I and my sister in law were leaving the register she voiced " YOU''LL HAVE AN ATTITUDE". This is a very unprofessional attitude for someone to stay behind the register and pass such comments and telling the price of the paper bag to the customer.