YMCA reviews and complaints 1
View all 351 complaintsYMCA - Customer service
Bainbridge GA YMCA manager refused to accommodate me and my daughter once I was told that she could not use the equipment and was too old for the kids area. Manager yelled in my face and calling me a girl, which I took very offensively and racially. She refused to give me the number for corporate and when I asked for the desk clerk to just keep eyes on her while I workout the manager told me that was not their problem and that was my problem. I’ve been a member for over 5 years and pay a family plan and my child is not able to make use of the facility.
Desired outcome: Apology from manager and a discount on my bill since my kid has no use for facility.
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