Dear YMCA Corporate Team,
I hope this message finds you well. I am writing to bring to your attention an ongoing issue at the Garrett Rd. YMCA location regarding the sauna, which has unfortunately been out of service for an extended period.
As a loyal paying member of the Garrett Rd. YMCA, I have greatly valued the amenities and services provided by your organization. However, the current situation with the sauna being unavailable for an extended duration has been disappointing and inconvenient.
Heat therapy, especially through sauna sessions, is an essential part of my fitness routine and an important factor in my overall wellness. The absence of this amenity at the Garrett Rd. location has led me to consider alternative options, such as visiting other YMCA locations or fitness centers like LA Fitness that offer similar amenities.
I understand that maintenance issues can arise unexpectedly, but the extended downtime of the sauna is impacting the quality of service and experience at the Garrett Rd. facility. Therefore, I kindly urge you to prioritize sending a technician to promptly assess and repair the sauna at the Garrett Rd. YMCA.
Ensuring that the sauna is in proper working condition will not only benefit current members like myself but also contribute to maintaining the high standards of service that the YMCA is known for. Please take swift action to address this matter and communicate any updates regarding the repair process.
Thank you for your attention to this important issue. I look forward to your prompt response and the restoration of the sauna at the Garrett Rd. YMCA.
Warm regards,
Byrd
[protected]
Claimed loss: Feels like a rip off. Kind of like a high school gym.
Desired outcome: That the sauna gets some attention and a repair. At the west Philadelphia branch; Things are never broken that long, not even their sauna ….for lansdowne to tell me it’s gonna take a year at this location is ridiculous.
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