Cash America Pawn reviews and complaints 1
View all 95 complaintsCash America Pawn - Will not return my property!!
Good morning,
My name is Steven Newhausen and I recently went to the Cash America here in Columbus Ga. And pawned as a loan some items to include three firearms. Last week I went in and filled out the background investigation paperwork so as to pay the debt and have my things returned to me. In these two ponds are three firearms. I gave it the three-day waiting period as per standard with the FBI and then returned to the store today.
Now when I filled out the Background checks last week I informed them that I have purchased over 30 firearms throughout my Military career and now several post retirement. I told your employee’s that not one time in all the purchases has my background checked come back which after 72 hrs. under Brady I have purchased for years.
The reason these checks never come back is because I have a Top Secret (TS) security clearance through the Federal government and in order for NCIS to conduct the checks on me it has to be an employee of equal or higher clearance then mine hence its never come back within the 72 hrs. as I was told at one point that there are very few personnel within the ATF/ FBI working in this capacity with that level of clearance.
Toda, I went in for the second time to pay in full and reclaim my property and the young lady there says that they need to wait for a response. I told her there will be no response. She then stated that it is Cash Americas policy and that Cash America does not adhere to Brady.
How am I supposed to get my things back? My wife wedding band and many other items are rolled up into these two ponds and feel there is no effort in helping me here.
I served 26 years Honorably in the Army and retired distinguished in 2017 from Ft. Benning here in Columbus Ga. Not one spot on my record ever!
If I lose my property because e Cash America does not adhere to Federal Law I will be contacting congressmen Bishop here in Columbus, The BBB, Ga. Inspector General and a lawyer. A timely response is needed as the personnel at your store also reminded me another payment on each of the pawns are coming do. Unbelievable!
Steve Newhausen
[protected]
Desired outcome: pay for my property and firearms and get them back. Brady is a federal law!
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