Titlemax / TMX Finance reviews and complaints 1
View all 87 complaintsTitlemax / TMX Finance - rude employees
I am late with my loan payment and understand people have to do their jobs and could care less about your personal problems. I get that but when a store manager is calling your job and hanging up and you dial *69 its their cell number I suppose and you have already spoken with someone in the office and told them you would make a payment on a certain day and they enter it in the computer why should you still be harrassed? If I lose my job then you really won't be getting paid. Then to top it all off because they have been so rude to me I called for the district managers number and the corporate office they hang up in my face! I called back thinking we were disconnected and they did it again and Im like oh my is this how customers are supposed to be treated? No! Not at all.
The complaint has been investigated and resolved to the customer’s satisfaction.
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