Menu
For Business Write a review File a complaint
CB Automotive Fueling and Charging Shell 3495 Peachtree Industrial Blvd, Duluth, GA, 30096, US
Shell company logo
Shell
reviews & complaints
Shell company logo

Shell

3495 Peachtree Industrial Blvd, Duluth, GA, 30096, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
ComplaintsBoard
G
11:52 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Shell - one extremely rude/racist employee

I have been a paying customer at this gas station for almost 6 years and have never had problems with them until this year and the problems (twice in the past month) have been from the same employee. I use gift cards at stores sometimes instead of money because its more convenient but there is one employee that just started working there that thinks because a BLACK MAN has a giftcard, it must be stolen. (by the way my father gave me the card ###!) This guy at the register acts impatient has a rude tone of voice and an overall ### attitude. The first time this happened was in august i was given a card with a 50 dollar balance, went to make a purchase, and then when he saw the giftcard his demeanor changed, I then swiped the card to only to be rudely told that it was declined (a flat out ###ing lie). Just today i was given another card with a 75 dollar balance. i used it at the chevron gas station and it worked just fine. Later in the night i went to the shell to make a purchase and was greeted by this same ### and told that my card (which now has a 70 dollar balance) was declined. I do not believe this is a coincidence just some racist arab piece of ### trying to give me a hard time. Well guess what? you just lost a whole lot of paying customers and will not receive another damn penny from me. I refuse to spend MY money in an establishment that is racist.

Read full review of Shell and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
Don'tBeAMoron
Don'tBeAMoron
Tyler, US
Sep 07, 2010 10:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Unfortunately, people are this stupid.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.