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CB Travel and Vacations InTown Suites 7021 Tara Blvd, Jonesboro, GA, 30236, US
InTown Suites company logo
InTown Suites
reviews & complaints
InTown Suites company logo

InTown Suites

7021 Tara Blvd, Jonesboro, GA, 30236, US
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1 complaint
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Website
intownsuites.com
Phone number
+1 (770) 472-7550
Category
Travel and Vacations
Working hours
Mon
11:00 am - 7:00 pm
Tue
11:00 am - 7:00 pm
Wed
11:00 am - 7:00 pm
Thu
11:00 am - 7:00 pm
Fri
11:00 am - 7:00 pm
Sat
11:00 am - 7:00 pm
Sun
Closed

InTown Suites reviews and complaints 1

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M
12:11 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
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InTown Suites - room

Hi
I called in to reserve a upgraded room and I was told to come in the following day before 7pm to complete my reservation. When I went to the office to complete my reservation, the lady in the office booked me for a renovations room not the upgraded room. So, that is the first problem. I accepted the room because she said that's all was available. When I got in the room I noticed roaches in the shower room and by the kitchen cabinet on the floor. I shouldn't have to kill roaches at a hotel.

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InTown Suites representative's response
Jan 10, 2024 11:51 am EST
InTown Suites customer support contacts
Phone numbers

+1 (800) 553-9338

+1 (800) 769-1670

Address

2727 Paces Ferry Rd SE # 2-1200, Atlanta, GA, 30339, US

Website

intownsuites.com

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Thank you for choosing InTown Suites. To resolve all guest concerns, contact us directly at www.InTownSuites.com, at the bottom of the page click “Customer Feedback Form” and complete the template. You can add photos and videos if needed. Be sure to check your “spam folder” as many responses are delivered after sending/responding. Responses are sent within 72 business hours of receipt. If it is an emergency please contact the manager on duty at your property.
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