Sleep Number reviews and complaints 1
View all 266 complaintsSleep Number - Technicians
On 1/4/23, two technicians came to install new air chambers on my 18-yr old Queen bed. They parked their truck in the street although I asked them to pull in next to my car. As they approached me, I thought they would introduce themselves with their names, but they didn’t. I asked if they were from Sleep Number and they said yes. The heavy-set lead guy didn’t wear a belt on his jeans and his pants kept slipping down. He was frequently yanking them back up. The second guy was very slim and absolutely REEKED of marijuana. I didn’t feel at all comfortable having them in my home. When they finished their work, I walked them to the door so I could lock it as soon as they walked out. The smell of marijuana lingered in my home for several minutes.
Desired outcome: Unprofessional demeanor
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