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CB Furniture Stores Sleep Number Beware. You will have to sue them
Sleep Number

Sleep Number review: Beware. You will have to sue them

H
Author of the review
3:39 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I purchased the Sleep Number mattress with the lift mechanism, and after only a year and a hlaf, the bottom side of the mattress ripped because the magnets are not properly holding it to the box spring. This issue is clearly a manufacturing defect, as confirmed by your technician during the service visit.

Despite this, I was charged a $190 service fee and an additional $425 for a mattress cover replacement. Given that this is a defect in the product and not due to misuse or wear and tear, I believe these charges are unfair.

Since they won't stand behind their product, I'm filing a small claims lawsuit and will need to show up!

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  1. Sleep Number Contacts

  2. Sleep Number phone numbers
    +1 (763) 551-7000
    +1 (763) 551-7000
    Click up if you have successfully reached Sleep Number by calling +1 (763) 551-7000 phone number 0 0 users reported that they have successfully reached Sleep Number by calling +1 (763) 551-7000 phone number Click down if you have unsuccessfully reached Sleep Number by calling +1 (763) 551-7000 phone number 0 0 users reported that they have UNsuccessfully reached Sleep Number by calling +1 (763) 551-7000 phone number
    Head Office
    +1 (713) 331-0132
    +1 (713) 331-0132
    Click up if you have successfully reached Sleep Number by calling +1 (713) 331-0132 phone number 0 0 users reported that they have successfully reached Sleep Number by calling +1 (713) 331-0132 phone number Click down if you have unsuccessfully reached Sleep Number by calling +1 (713) 331-0132 phone number 0 0 users reported that they have UNsuccessfully reached Sleep Number by calling +1 (713) 331-0132 phone number
    Call or text
    +1 (888) 411-2188
    +1 (888) 411-2188
    Click up if you have successfully reached Sleep Number by calling +1 (888) 411-2188 phone number 0 0 users reported that they have successfully reached Sleep Number by calling +1 (888) 411-2188 phone number Click down if you have unsuccessfully reached Sleep Number by calling +1 (888) 411-2188 phone number 0 0 users reported that they have UNsuccessfully reached Sleep Number by calling +1 (888) 411-2188 phone number
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  3. Sleep Number emails
  4. Sleep Number address
    1001 Third Avenue South, Minneapolis, Minnesota, 55404, United States
  5. Sleep Number social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Feb 20, 2025
  7. View all Sleep Number contacts
Sleep Number Category
Sleep Number is ranked 9 among 372 companies in the Furniture Stores category
#07 Pottery Barn Pottery Barn #08 Big Lots Big Lots #09 Sleep Number Sleep Number #10 Crate & Barrel / Euromarket Designs Crate & Barrel / Euromarket Designs #11 West Elm West Elm

Most discussed Sleep Number complaints

Pump failure on sleep number bed only two years old
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