IHOP

On November 01,22 My mom Roberta Sealy came to the restaurant and placed a takeout order. Upon receiving her order and exiting your restaurant she tripped on the front entrance mat. This situation caused her to fall on the concrete sidewalk outside of IHOP restaurant on 3020 Panola Road, Lithonia GA 30038. A customer witnessed the fall and called an ambulance and the fire department. While this situation was unfolding, no manager or employees came to my mom’s aid. I responded to the restaurant a few days later to speak to the manager working at the time of the incident, Christina and she refused to speak to the family. Roberta Sealy suffered a fracture hip and five fractures in the femur area. I am asking for an incident report along with video footage of the incident. I am also requesting a telephone call from your corporate office. My name is Alonda Williams and I can be reached at 631-807.9108.

S

Me and a friend arrived at ihop at 8:15pm we were seated and gave our order we didnt recieve our drinks until 8:45pm and food after 9 then family members of workers were in and out of kitchen with bathing suits on and they didnt work there people were walking out because of wait the cook over cooked food as well no hair net and regular street clothes on phone. The servers were having meltdowns and attitudes so we packed what they had right and left horrible service and very unprofessional

I was wrongfully fired because they say i tried to resale a ticket and some of my beverages were not on my ticket and the other mgr that worked on our night shift Ms. Shondra went and told the general mgr Ms. Cartina that I was rude to her and loud which i did not do. I was working for that particular ihop for 3 years without a write up on file at all and all of a sudden i get 3 write ups in one night. To me something is not right with that and its not only me its other employees that she has fired as well with no good reason. I sat down and explained to her and the owner Nash that this job paid for everything i own and i didn't have anybody here in atlanta but me and i needed my job. As a result i am almost homeless and about to lose my personal possessions as well but they don't care. That ihop in my opinion needs new general mgmt and a good exterminator for all of the insects that are in that store.