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CB Grocery Stores and Market Kroger 220 Tom Hill Sr Blvd, Macon, GA, 31210, US
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Kroger
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Kroger company logo

Kroger

220 Tom Hill Sr Blvd, Macon, GA, 31210, US
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2 complaints
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Working hours
Mon
9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 9:00 pm
Fri
9:00 am - 9:00 pm
Sat
9:00 am - 6:00 pm
Sun
11:00 am - 6:00 pm
ComplaintsBoard
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12:57 pm EDT

Kroger - Gas

I got gas 10/20/21 at 6:08 pm. While I was trying to pump my gas, a man came up and wanted to know if I needed help pumping gas. I told him no bit he kept pushing the buttons on the pump. He said God told him I was going to give him some money because he hadn't in two days and needed money to buy laundry detergent. I told him give me time to pump my gas. The lady on the pump on the other side whispered to me to see if I was ok. I was very nervous and upset. I did get in my car and lock door before giving him money. I try to call manager there today to complain but kept getting transferred and phone just ringing. I will not be buying gas there anymore. Did not feel safe. The attendens st gas station should walk around to see if customer needs help. Connie Adams 47&-737-3021

Desired outcome: To be aware what is going on to make customer feel safe.

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11:36 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Kroger - poor service!

Only thing changes at this store is the prices go up and the service goes down. I have been shopping at this store for 15 years and I am sorry to say it is now terrible. Many times items that are on sale are out of stock. Then when you talk to management all they do is tell you lies. Even the area manager is rude and no help just like the store managers. Then many of the employees are VERY rude and get upset if you even ask for help! Last week when I did my shopping about 40% of the sales items where out of stock as well as many bare selves. This is more times then not! You have to check your recite as many times they over charge you and do not give you the advertised discounts. Some items they have been out of stock for MONTHS! All they care about is taking your money at the poorest service they can give. If a supper Wal-Mart ever opens on this side of town they will loose much business. Most of my neighbors feel the same.

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bagboy
US
May 13, 2011 12:10 am EDT

they're rude to you because you were rude to them screw you and all customers...buncha ###s...don't know how to treat people any more...the next customer that cusses at me i'm just gonna knock em on their ###!

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AngryGranny50
US
Oct 26, 2021 12:40 pm EDT
Replying to comment of bagboy

Excuse Me? I don’t care that this is an old reply because unfortunately here we are 10 TEN yes count them TEN YEARS LATER AND THE ONLY CONSISTENCY IS KROGER IS THE ABSOLUTE WORST GROCERY CHAIN IVE EVER SHOPPED AT.

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