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CB Auto Parts and Repair Stores Pirelli 100 Pirelli Dr SE, Rome, GA, 30161, US
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Pirelli
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Pirelli

100 Pirelli Dr SE, Rome, GA, 30161, US
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1 complaint
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Working hours
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9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
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11:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Pirelli - Tires scorpion zero p265

I been in touch with midway ford in miami where i bought the ford edge 2013 0 miles since july 2015 in other to resolve the weather crack piirelli tires come in my vehicle, mr. Garbalosa gave the pirelli phone and they asked me to get my vehicle 4 times for inspection by their rep. Today feb 4 2016 i got an app. With pirelli rep. At 1.30 pm an he offer me a prorated charge of $711.14 to replace the tires, i called mr. Andrew to explain that my car have only 5600 miles and he reponded to me that is the adjustment bacause if cleaned the tire with any product sold on the auto parts in us was the tires crack and rot cause, i attonished to hear that and i ask if their comply with the warranty regulations by the us goverment. Im very dissapointed for this long and tiredness way on processing a warranty issue by a customer. So i think they used my time to fool me. Please i plage your assistant in this matter. Thank you

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Bad tires
Ocean city, US
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Jul 04, 2023 1:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

After one year I had a tire with a bubble had to purchase 2 new on a leased vehicle.Second year 20,000 miles tires have no thread!

Not happy!

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D
DaleL
US
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Jul 22, 2022 5:08 pm EDT

I just found a tire side wall bulging issue on my 2015 Lincoln MKC. All four Pirelli Cinturato P7 All Season 255/40 R20 101V tires were install by a Lincoln dealership in Jan 2019. Only 12000 miles later, I discovered all four tires had significant bulging on the side walls with no rim damage or loss in tire pressure per my Lincoln tire pressure monitoring system. After being inspected by Belle Tire service center I was told they needed to be replaced immediately or risk total blow-out soon. Upon researching the defect on internet, I found three other customers with identical problem ranging from 2018 to 2020 instance dates and 5300 miles to 15000 milage on the tires on their tires. Both my Lincoln Dealership and Bell Tire told me that I would need to contact Pirelli myself regarding any prorated refunded for the early failures. I spoke with Dean (would not provide a last name) at Pirelli on their Customer Service phone line [protected]). Dean told me that I could not file a claim. Only a license Pirelli dealership could do that and that the tires would need to be returned along with the claim. Statistically, it would be rare for all four tires to fail at the same time on the same vehicle if there was not a tire defect involved. I would think that Pirelli would want to provide me a prorated mileage discount if for no other reason than to analyze my set of tires. Therefore, until I am provided compensation for the early failures of my tires, I will just hold on to them while purchasing four brand new tires. I don't want to receive a response from Pirelli "no defect found" when they have the tires and I have no proof of a defect. Time will tell if these tires Pirelli tires are defective.

N
N
NssN
US
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Oct 09, 2019 4:26 pm EDT

Acoding to BMW dealership - Tires down to .4 in about 15K miles.
Not acceptable. Seems that there may be other issues with these.
Ucomfortable and unsafe for me to drive.
Should not happen like this on a new car.
Requesting for replacement.
Pirelli President needs to know of this issue and offer resolution to all who have this tire.

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