Pirelli
Reviews and Complaints

This set of tires only lasted 24,000 miles / 40,000 km, despite being rated for 50,000 miles / 80,000 km. When my dealer contacted Pirelli to report the premature wear, my claim was denied because Pirelli said that the tires were not rotated by an authorized Pirelli dealer. So, if you rotate your tires yourself, don't expect any support from Pirelli. I would never buy these tires again, and based on Pirelli's poor customer service, I will never buy Pirelli tires again.

The Pirelli run-flat tire on my BMW X4 blew up on a highway in Lake Tahoe, CA.  There was a 3 inch by 4 inch HOLE where part of the tire just blew making the car very difficult to handle.  Very dangerous but luckily no one was hurt.  I had the car towed to Sacramento and the BMW dealer changed the tire costing me $900 in towing fees and $450 for the tire.  I later sent Pirelli the pictures of the blown tire and while they admitted this was covered under their lifetime product warranty, but refusing to honor it since the dealer had disposed of the tire (dealer was not aware of the process).   Pirelli  refused to take any responsibility for the defect...very poor customer service.  Tires are not supposed to blow up like this and I would never buy a Pirelli again.

We purchased a set of these very expensive tires less than one year ago (January 6, 2022). Each tire is $350 plus mounting. After 10 months a tire failed. I thought OK, they'll replace it. Well, zero warranty, they won't even cover the cost to mount the tire. So for $350.00 Pirelli thinks so little of the tire that it carries zero warranty. I only put 9560 miles on the tire.

Hi, on 20th October 2022. I blew up my second tire. This is not acceptable! Worst tires ever purchased. They are not even 1 year old. Also, spend money on tow trucks. Both tires got shredded and damaged 2 mags. Thank God nobody got hurt and no accident. I managed to change a tire but they are discontinued. Never had issues with Perrelli tires before

We purchased the 70k Warranty tires Cinturato Strada AS 225/60 R18 tires for our Subaru Outback 10/22/2019. We have only put on 31,000 miles and two of the tires are at 3 and 4 tread. The other two at 5. Our represenative at Discount Tire in Bellevue Wisconsin offered a 146.00 money for two of the tires toward purchase of new tires. But that was only for two tires, and he said with an all wheel drive vehicle we have you would never only replace two tires. We have both been driving for 30 plus years and this is the first experience of tires that do not get the warranty mileage that the tire offered. Very upset as we didn't anticipate getting tires for at least two more years.

I just found a tire side wall bulging issue on my 2015 Lincoln MKC. All four Pirelli Cinturato P7 All Season 255/40 R20 101V tires were install by a Lincoln dealership in Jan 2019. Only 12000 miles later, I discovered all four tires had significant bulging on the side walls with no rim damage or loss in tire pressure per my Lincoln tire pressure monitoring system. After being inspected by Belle Tire service center I was told they needed to be replaced immediately or risk total blow-out soon. Upon researching the defect on internet, I found three other customers with identical problem ranging from 2018 to 2020 instance dates and 5300 miles to 15000 milage on the tires on their tires. Both my Lincoln Dealership and Bell Tire told me that I would need to contact Pirelli myself regarding any prorated refunded for the early failures. I spoke with Dean (would not provide a last name) at Pirelli on their Customer Service phone line [protected]). Dean told me that I could not file a claim. Only a license Pirelli dealership could do that and that the tires would need to be returned along with the claim. Statistically, it would be rare for all four tires to fail at the same time on the same vehicle if there was not a tire defect involved. I would think that Pirelli would want to provide me a prorated mileage discount if for no other reason than to analyze my set of tires. Therefore, until I am provided compensation for the early failures of my tires, I will just hold on to them while purchasing four brand new tires. I don't want to receive a response from Pirelli "no defect found" when they have the tires and I have no proof of a defect. Time will tell if these tires Pirelli tires are defective.

Pirelli tyres purchased from distributor Asian Automotive Ltd. as on 22/Sept/2021 at BD Taka 90,600 (eqv US$1066 approx.),a crazy high price in context of Bangladesh .

After 3 or 4 months problem arises on one tyre as one lump developed near its rim and now same problem in three tyres. Complained to Distributor but they never show any interest to examine our problem and now advising over phone that it was warranted for 6 months and it is already expired.

So they have nothing to do.

My complain is - Are those genuine Pirelli tyres ?

As we used Pirelli many times in our USA home but never experienced such a problem even in three years of use.

Over the past few years, I have purchased 6 new Mercedes vehicles, the last one in 2018. An E 300 from my local Mercedes dealership in Lake Forest, Southern California. Obviously, this car is 4 years old and has just expired the warranty. It was purchased as a backup car, just for local use. It has never been driven hard, regularly well maintained (By Mercedes) and has completed only 12,000 miles. I am now informed by Mercedes; it needs 4 new tires after only 12,000 miles at a cost of $1700. I am appalled that the original set of tires after 12,000 soft driving miles require replacing. I have written to Mercedes Corporate office complaining this should NOT happen, but they were not interested, stating the car was out of 'warranty'. I now write to Pirelli to highlight my situation, the tires in question are 245/45 R18...

I am so disappointed in these tires, that should last at least 40,000 'normal' driving.

Give me a reason in why I should purchase a set of Pirelli again, this is ridiculous.

Thank You

Mr D.K.S.

I purchased a Cadillac CTS 3.6, Performance Model, in late 2015 with Pirelli 245/40 R18 Pzero Run Flats as OEM tires. I replaced those tires with the exact same Pzero tires in February, 2019, after 35,250 miles on the OEM tires.

I never had a problem with the OEM tires, and expected a similar driving experience and performance from the replacements, since they were the same Pirelli model as the OEMs.

To my surprise, the experience from the new replacement tires was completely different from the originals. I complained to the tire dealer on numerous occasions about the way the replacement tires rode and performed. I had the dealer re-check the front end alignment. I complained to the dealer that the tires lost air pressure to the extent of two psi per week. I complained to the dealer that the tires, as opposed to the driver, steered the car

I was at the Cadillac dealership on December 31, 2021, for a typical oil change and asked the dealer to check the front end alignment. At the time, the car had 48,458 miles on the odometer, and to my surprise, the dealer advised that there was no point in rotating and balancing the tires, or checking the alignment, because the wear on the tires was to the point of being dangerous to drive. Thus with 12,923 miles on these replacement tires, they needed replacement.

I immediately complained to the tire dealer about the premature wear of the Pzero tires, They examined the tires, and agreed that there was obviously a defect resulting in the premature wear, and would file a claim with Pirelli on my behalf. I’ve heard nothing from them to date.

As evidenced by the above information, please consider this a claim on my behalf, for tire defects in the Pzero tires, causing dangerous driving conditions, and premature wear shortening the life of the tires.

I purchased these tires from Audi of Rochester Hills, MI on 5/1/20 for my 2016 Audi A8L upon their recommendation and within 15, 000 miles the ride was clearly getting worse and by less than 20, 000 miles the tires were so bad the dealership said I must immediately replace all four. I asked the dealership to warranty some portion of the tires and after they declined I asked them to file a complaint with their Pirelli representative. I was told the rep would contact me. No one from Pirelli ever contacted me and the dealership said they would take of $100 for the new alignment required when new tires are put on. So, I paid over $700 for the alignment with the first set of tires (Pirelli's) and then again, one year later, with my new tires.

I brought 4 tyres pirelli p7 245/45/17
One of them bubbles a lot
Only one month used tyres
So i m very disappointed from th buyyer and from the pirelli

I purchased a 2019 Audi A3 Cabriolet which came equipped with Pirelli
Cintrrato P7 tires 225/40 R18 tires. After 15, 000 miles three tires at the same
time had to be replaced due to side wall failure. I had them replaced at Eatontown Audi in Eatontown N.J. at a cost in excess of $1, 000.00.
Having three tires fail with such little mileage is I believe evidence of a
defect in the product and I would seek compensation.

I installed first time this company tires in my car 1 year ago. Today, after running just 10, 000 km, suddenly 2 tires were damaged in running time, due to which a major accident was averted. I am not satisfied with your service because these tires were in warranty time and when I went to the dealer for replacement, they did not respond

My entire family has been Pirelli tire users for many years. We love them. We normally get the Scorpion Verde All Season Tires for our Volvo's & Range Rovers. I am talking 4 members of our family are big supporters and recommend your tires to all of our friends. I bought 4 new Scorpion Verde All Season tires 8 months ago, and just yesterday, my driver side rear tire was leaking. I got it home and had it repaired, but there was an issue. The slice on my tire was on the tread portion of the tire. I was told that it could not be repaired and that I needed to buy another new tire @ $250. Ouch! I didn't count on this at all. I asked about a warranty or road hazard insurance on my tires and I was told that since I bought them @ the Walmart Superstore which is online they don't offer anything on them. Again, ouch. I am having a difficult time, being huge advocates of Pirelli's history and professionalism, that I am just left out here with no recourse? This just didn't seem fair to me at all. My question is there anything that can be done with this issue? It doesn't seem fair again to me that I must buy 5 tires in 8 months. Thank you for your consideration.
Meghan Miller, ( b.[protected]@aol.com ). I do have the invoice if necessary and a report from the service tech @ my dealership as well if you need to look at those? If needed let me know and I will get them to you if you tell me where to send these. Thanks again for your consideration.

I would say from experience, prerogative Nero as run flat tires should be re called, I was told by Pirelli, after replacing 5 tires in less than 40, 000 miles, replaced two tires at 23000 miles, another at 19000 miles, the other two for tread ware at 24, 000 miles . Three of the tires had bubbles pop up and the bubbles split at the rim ! Pirelli says stay away from pot holes, well that is impossible. Some pot holes are impossible to avoid. Well Pirelli says I must have hit pothole ‘s, they said to save the tire don't hit potholes, so to avoid potholes you have a very good chance of hitting another vehicle, pedestrian, run into a ditch etc... in other words Pirelli will not warranty these tires or offer any help other than checking tread depth ! I would not buy Pirelli tires, Cadillac stopped installing these tires on their vehicles anymore ! If you do have this tire on your vehicle, pls be careful !

Purchased a 2017 BMW X1 with tires above and at 16000 miles the tires were making
thumping noise a low speed . Took to BMW Columbia and found out all 4 tires had
flat spots and were replaced with like item. I was informed the tires were warranted
for 1 yr. and the vehicle was sitting too long. I drive the vehicle daily and am an exper-
ienced and safe driver. The treads were hardly worn. The Dealer no longer have the
tires. Will appreciate any assistance with this matter. Thank You

Pete Taniguchi

During a winter Inspection of my 2 year old Volvo XC90 at ProTyre, Unit C, Broadshires Way, Carterton, Oxon, UK, OX18 1AD, on 5th of December, The Manager, David Heggie, drew my attention to all 4 tyres having extensive perishing that was not comparable with a life of 2yrs/40, 000 miles. As I was concerned about the potential safety issues raised by Mr Heggie I immediately took steps and had all 4 tyres replaced.

I have attached a photo of 1 of the tyres and Mr Heggie has kept all 4 tyres if you would like to arrange an inspection.

The replacement tyres cost a total of £532, 52 and I would welcome your response to order to resolve this matter by means of a refund.

Kind Regards

Mick Threlfall tel [protected]. Email - [protected]@aol.com

Dear sir,
I have bought 4 Pirelli tires for my car, Mercedes C200 in June and since that I have called Pirelli Bahrain agent for the problem I have with tires.
They have called me and they checked car for the problem and they confirmed, the tires are ok. They told me to check the mechanical side. I have took the car to agent Mercedes to check, after a week of checking they confirmed there is no single problem with the car and I have paid for that, then Pirelli Bahrain called for the second time checking with different technician, the second technician confirmed the problem with one tire only and we tested the car, improved but totally, instead of 105 above, becomes 115 above shaking.
Then they told me the wheels are not ok, I have took the car for wheels checking, but the confirmed the wheels are all fine.
I have confirmed that with your agent, they have asked me to pay for replacement, I have asked then what about warranty?
After that I never received and call from them and unfortunately they are not replying my messages and calls since that time.

Hope hear from you soon with positive feed back.

Thanks
Yaqoob Alansari