Aspen Dental

My name is Juleigh Mayfield, and I made an appt today to have my dentures re lined in Savannah Georgia at the office on Abercorn. Upon arrival I was met by the staff and led back to have impressions made. The Lab technician could be heard in the back room, His name was Kevin. Kevin had to ask multiple people what to do and their opinion about my reline. I left my dentures in his care and went about my day.

When I returned this afternoon to receive my relined dentures the shape of my dentures had changed, and they had NO suction, and my bite was off and the new reline caused an overbite and totally changed my jawline making it harder and square. Cheyanne took them back to make an adjustment in the Lab behind me and Kevin begins within earshot to talk about my response to the fit while also sharing with Cheyanne that He once was hit on in public by a Trans woman and you couldn't even tell that the woman used to be a man. That I was probably upset that this "Fix" made my jaw look more masculine than Im used too!

When Cheyanne returned to see if the adjustment aided in a better fit, I stated clearly that I am NOT TRANS and that conversation in any office about a patient is out of line. Cheyanne returned to the lab and now the conversation was much quieter, when she returned, Kevin came into the room trying to tell me that a little overbite is natural. IT IS NOT!

Imagine my tears that came from having to publicly share my Intersex story to counter being called TRANS by someone on your staff and then having my Smile [censored]ed up. I am an actress by trade and Kevin's lack of Empathy and Lack of Lab Skills have destroyed my overall confidence and Look! YOU NOW OWE ME A FULL SET OF NEW DENTURES to replace the ones Kevin has destroyed. I also do not want to be charged for this reline and would like an account credit of $653,00 I will also be looking into litigation over your blatant discrimination and hate speech in the workplace.

you may contact me thru my personal attorney.

Irene Pons

[protected]

[protected]@407Orlandolawyer.com

3564 Avalon Park Blvd, E,

Ste, 1 #124

Orlando Fl 32828

I am James Gill [protected]/ your company in Hinesville and Savannah is my
night mare from hell, the most unprofessional group I have ever seen. NO one
listens to the patient like me. I told these people that my old dentures are worn and do not fit good - yet they choose to make my mold from my old dentures - Now I have the new set that is only a little bolder than my old set that I have in my mouth now so I can at least eat tonight- the new one gave me a bad head ache and uncomfort, I came to you folks thinking I was at the right place- WRONG answer! Back and forth and no one seems to know jack, alot of movement in the office as i observed nothing getting done. The hineville ga office made me mad on the day I was to visit them- telling me my
Humana plan GOLD plus was not going to pay my bill without a co-pay of which I have no co-pay period. I called New York office to complain and Humanna they were none too impressed. I need action before I take out full page ads against your company and I have the means to do it without hesitation .
I stand for your call- James or John In NY helped some ?
J.R.Gill [protected]