Planet Fitness reviews and complaints 1
View all 952 complaintsPlanet Fitness - Gym closed for renovation
I've been a member of Planet Fitness Gym in Warners Robins, Georgia since October of 2022. I've fully enjoyed this gym, no complaints.
In July I went out of town for two weeks On my return back to the gym, there was a big sign saying it was closed for renovations and would reopen on August 28. I've never received an email or any other communication pertaining to the closure of the gym but faithfully on the 17th of July and August I've been charged.
I have no way of communicating with the gym staff and the gym still isn't open. I want information so I can cancel my membership.
Desired outcome: I want to cancel my membership
Latest Planet Fitness Reviews
Planet fitness employee conduct policy Disappointed with planet fitness' cancellation process and unfair annual fee charges Manager wrongfully charged late fee billing/cancellationGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!