Panda Express reviews and complaints 1
View all 418 complaintsPanda Express - Single mom with 3 kids kicked out of store!
My daughter just called me hysterically crying. She is single mother with 3 children and took her kids to the Panda Express located at 7804 Overland Dr, Boise, ID. Her kids had saved up their allowance and wanted to go to Panda and treat themselves to dinner. My daughter ordered several of the specials and my grandkids had the codes along with their own money. The General Manager, Carolyn was extremely rude and very disrespectful to my daughter and her children that witnessed the whole thing. My daughter said she had humiliated her in front of a whole line of customers in the store and there was no need to act that way! The General Manager, Carolyn told my daughter that she "was a hassle" and then kicked her out of the store. They left empty handed and did not get their dinner. I have never heard my daughter so upset and humiliated in my life and it absolutely broke my heart!
This type of behavior should never be tolerated from anyone, especially to customers and I hope the General Manager, Carolyn of this restaurant is reprimanded for her actions!
Desired outcome: I want the General Manager, Carolyn to call and sincerely apologize for her actions and offer my daughter and her 3 children a free meal and make this right with her!
Latest Panda Express Reviews
Formal complaint against panda express employee Shrimp Food and customer service training. Inconsistent serving sizes A Disappointing Experience at Panda ExpressGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!