Taco Time reviews and complaints 1
View all 6 complaintsTaco Time - Food/service
Most of the time, the food is great at the Taco Time in Idaho Falls. Today, however, is probably the last time my family and I will go to this Taco Time. The girl in the drive-thru always seems bothered that we're ordering food or asking for extra hot sauce. In fact, she borders on being downright miserable and rude towards us; every time. This time was no exception. Only, this time, my family and I ordered four bean & cheese burritos from the '4-for-$6.95' menu, and we asked them to please add the green verde sauce on each burrito. Well, they charged us a lot more just to add it, and when I asked the rude girl at the drive-thru window why our total was so much more, she said it's because the green enchilada sauce costs extra. Although nobody told us that when we were ordering. Come to find out, there was no green sauce added to Amy of the four burritos at all; neither verde or enchilada sauce. So Taco Time charged me extra money for nothing. Where I come from, that's stealing. If it was only one burrito they missed, I might believe it's an honest mistake... but it was all four burritos. And, again, the girl at the drive-thru window was miserable and rude about it. ~Not worth it!
Desired outcome: I would appreciate a genuine response, with an explanation, and for somebody to find some other job for the rude drive-thru girl... not customer service, please.
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