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CB Residential Rentals Public Storage 5778 N Northwest Hwy, Chicago, IL, 60631, US
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Public Storage
reviews & complaints
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Public Storage

5778 N Northwest Hwy, Chicago, IL, 60631, US
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1 complaint
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Website
www.publicstorage.com
publicstorage.pub
Phone number
+1 (773) 355-4765
Category
Residential Rentals
Working hours
Mon
6:00 am - 9:00 pm
Tue
6:00 am - 9:00 pm
Wed
6:00 am - 9:00 pm
Thu
6:00 am - 9:00 pm
Fri
6:00 am - 9:00 pm
Sat
6:00 am - 9:00 pm
Sun
6:00 am - 9:00 pm

Public Storage reviews and complaints 1

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5:13 pm EST
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Public Storage - Service and access to my personal items

I have not been able to discuss my storage unit located at 5778 N Northwest Hwy Chicago, IL 60631 Unit # 2058 with an onsite Manager or a Regional Manager in months. I have had limited contact with Michael and Shawn at the Office but today I went to the location and again no information is available on my personal belongings. This is beyond acceptable, and I went to my local police station to file an incident report and they have advised me to also consult with your Corporate Offices as well and to contact my attorney which I have done as well. I understand that there are others going through a similar process at this time as in mid- December there was a manager change. At this time, I would like an immediate response from your offices on this matter. I do not know what is going on and zero communication is no longer acceptable on this matter. Please contact me at 312.843.2345...

Claimed loss: Personal Items Equipment/Tools/Furniture

Desired outcome: Phone Call and access to the storage so that I can remove them immediately.

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