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CB Automotive Fueling and Charging Shell 4001 N Laramie Ave, Chicago, IL, 60641, US
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Shell
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Shell

4001 N Laramie Ave, Chicago, IL, 60641, US
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1 complaint
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Website
www.shell.com
www.linkedin.com
www.shell.nl
Phone number
+1 (773) 794-1535
Category
Automotive Fueling and Charging
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h

Shell reviews and complaints 1

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10:20 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
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Shell has left an official reply on this complaint.

Shell - the lack of the customer service and ignorance about safety issue.

Hello,

I would like to let you know about the incident at the shell gas station at 4001 n. Laramie, chicago il 60641 on sept. 01.2023. I was getting gas and when I was done, for some reason the pump didn't stop and the gas was splashing all around. I was soaked in gas. Pressed the assistance button and when nobody came I went inside. I told about the incident. I was in big shock. Nobody showed any interest in the customer well-being and the place safety.

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Shell representative's response
Sep 21, 2023 3:04 pm EDT
Shell customer support contacts
Phone numbers

+31 70 377 9111

+1 (888) 467-4355

Address

Carel van Bylandtlaan 16, The Hague, 2596, NL

Website

www.shell.com

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We take your concerns seriously and we apologize for the inconvenience this has caused you. Rest assured, we will share this feedback to the station operator for appropriate action. - Shell Customer Care
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