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CB Fast Food Chains Subway 1621 E Eldorado St, Decatur, IL, 62521, US
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Subway

1621 E Eldorado St, Decatur, IL, 62521, US
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2 complaints
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Working hours
Mon
7:00 am - 10:00 pm
Tue
7:00 am - 10:00 pm
Wed
7:00 am - 10:00 pm
Thu
7:00 am - 10:00 pm
Fri
7:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
9:00 am - 10:00 pm
ComplaintsBoard
M
2:14 pm EDT
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Subway - Health safety

Ordered food pick up from this store . sub sandwiches , drinks chips , 11/1/2024 the brown bags food is put in with the subway safety seal . I tore up the seal opened the brown bag a roach ran out of the brown bag :( made me vomit after I seen the roach I could not eat any of the food or my son could not eathier . Not only did we loose out on money have been sick over it .

Claimed loss: 40

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ComplaintsBoard
M
1:41 pm EDT

Subway - order problem/lack of change from transaction

I went to this Subway with a friend-Presented my order and had to repeat it to the sandwich maker 3 times (Also did not ask if I wanted it heated or toasted-Unfortunately it was not toasted, very doughy crust. Also, the person I made the payment transaction gave me 6 cents too much (Her reasoning was that there was no pennies in the cash register). This is the second time that I went to the restaurant in question and had my order question or not done properly (And the sandwich person told me that Subway had also a 'Pizza Sub' that is not clearly posted on the menu board-Also the same sandwich person from a previous visit as mentioned in this complaint). No further re[ply necessary/Thank you.

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