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CB Restaurants and Dining Chipotle Mexican Grill 1556 Butterfield Road, Downers Grove, IL, 60515, US
Chipotle Mexican Grill company logo
Chipotle Mexican Grill
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Chipotle Mexican Grill company logo

Chipotle Mexican Grill

1556 Butterfield Road, Downers Grove, IL, 60515, US
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1 complaint
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Working hours
Mon
10:45 am - 10:00 pm
Tue
10:45 am - 10:00 pm
Wed
10:45 am - 10:00 pm
Thu
10:45 am - 10:00 pm
Fri
10:45 am - 10:00 pm
Sat
10:45 am - 10:00 pm
Sun
10:45 am - 10:00 pm
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11:23 am EST

Chipotle Mexican Grill - I was served uncook peppers when they should have been grilled

On November 29, I made a purchase of a chicken bowl at Chipotle located at 1556A Butterflied Road in Downers Grove, Illinois. It was at 2:31pm. The server ran out of grilled peppers and motioned to a person in the back. He was handed a canister with peppers. When, I arrived at home I discovered that the peppers were not cooked or grilled. I was extremely disappointed. This was not the first time this store underserved me. Last year, I received a bowl with plastic in it. I was then offered 5 free gift cards. This time I am looking for compensation of 500 dollars for my inconvenience. How many times does a service have to apologize for their continuous mishaps. My name is Perry Williams and I am a member of the Chicago media. I can be heard every morning as the news anchor on WVAZ Radio on the Steve Harvey Morning Show. I can be contacted at [protected] or emailed at [protected]@yahoo.com. I still have my receipt and its is order number #338. I have been in contact with the store.

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