Public Storage reviews and complaints 1
View all 325 complaintsPublic Storage - Public storage. Bogus chatge of $16 and enrolled me in autopay. Didn't sign up for that!
New customer lease storage unit. It said online it was supposed to be $1 for the first month they did not give me that, twas full price. and on top of it after I paid for the initial administration fee $29 for the first month. I had to pay for the lock which is $22 and then had to get mandatory $15 a month insurance a few days later they just charged me a random $16 for no apparent reason and I have no idea what that's for and apparently they don't know what it's for either but they won't refund it. Also automatically enrolled me in autopay and I have no idea how to take it off I did not sign up for that!
Desired outcome: Refund $16 or credit bill. Remove Autopay! Please n thank you
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