White Castle reviews and complaints 2
View all 383 complaintsWhite Castle - Slow & unsantary location should be shut down
Went into the location Plainfield Ill. at 2231 S. route 59 for a lare dinner. Sorry I did since I waited over a half hour for 4 burgers. While I was waiting a customer asked how long will he wate for his order since the line was building. I told him I was waiting for over 30 min for 4 burgers, he turned and walked out.
I also noted the filth as I walked in MUD on the floor and Food all over behind the counter on the floor. I seen one employee opening a package with her mouth. The area was not one to eat food. I would shut this location down.
The cars in line were about 12 and no one seemed to care about serving any of us. I remember White Castel was a great place some 60 years ago, thats all over now.
Desired outcome: Shut this location down for health reasons
White Castle - Fries & hamburger buns
01/04/2022
#131383800
Employee ID# 1807
$15.01
Fries greasy and limp. Buns hard. We waited forever in drive thru with only one car in front of us? Why? Receipt barely legible & couldn't be attached, as your system said it was too large? I am sure you could tell the time the order was placed and the time it was paid by order # above. Terrible experience.
Robert Shaughnessy
5114 Wildflower Ct
Plainfield IL 60586
Desired outcome: Refund of $15.01
Latest White Castle Reviews
Incorrect order received after waiting in line for two hours Cheese cup A Taste of Nostalgia and Convenience No breakfast for me gave me the wrong order and was a attackedGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!