Chipotle Mexican Grill reviews and complaints 1
View all 659 complaintsChipotle Mexican Grill - Service
The last few times I used the app to place an order ahead of time for pickup the wait was 1/2 over the expected pick up time. As I waited for my order I watched customers come in, wait in line, place their order and leave while I waited. Order was for a ready time of 7:45pm left the restaurant with my food at 8:15. This has happened now at least 3 times in a row.. What is the point of using the app to avoid the crowds during a pandemic if we end up standing in the restaurant for a half an hour anyway? Not very good service if you ask me. Love the food... Need to fix the ordering ahead service.
Latest Chipotle Mexican Grill Reviews
Middletown Ohio worst chipotle ever!!! His and Her rest rooms. Worst customer service of any restaurant I've ever eaten in Charged for extras I clearly did not order Online orderGiving a Voice to Consumers
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