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CB Furniture Stores Ashley HomeStore 551 N Milwaukee Ave, Vernon Hills, IL, 60061, US
Ashley HomeStore company logo
Ashley HomeStore
reviews & complaints
Ashley HomeStore company logo

Ashley HomeStore

551 N Milwaukee Ave, Vernon Hills, IL, 60061, US
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1 complaint
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Website
www.ashleyfurniture.com
www.ashleyfurniturehomestore.com
Phone number
+1 (847) 719-7200
Category
Furniture Stores
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
12:00 pm - 8:00 pm

Ashley HomeStore reviews and complaints 1

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J
4:03 pm EDT

Ashley HomeStore - Sectional sofa

Purchased a sectional December 22, 2021. Sectional was delivered home damaged. Have been talking to customer care since then (its now April 19, 2022) and the issue has not been resolved. The wrong item keeps getting delivered to get the sectional fix, or the correct item comes in damaged. This process of trying to get the items corrected has been at least 6 times. Never dealt with a more imponent company. I have asked for them to take back their items and for my money back. The company has responded that wont be possible. I am now stuck paying $3.5 k for a inferior product.

Desired outcome: Still in the process of getting items corrected

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Ashley HomeStore - Sectional sofa
Ashley HomeStore - Sectional sofa
Ashley HomeStore - Sectional sofa
Ashley HomeStore - Sectional sofa
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