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CB Furniture Stores Ashley HomeStore Sales order# 321321180 bought at Buford GA store
Ashley HomeStore

Ashley HomeStore review: Sales order# 321321180 bought at Buford GA store

P
Author of the review
8:54 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Had ordered outdoor patio furniture with premium delviery includes no hassle or haggle to assemble, as it will be assembled on day of delivery.
The delivery guys did not assemble and left it on my patio un assembled.
Left complaint and request with customer care to take care of it.
they are not willing to as well as the store is not willing to, called and talekd woith sales associate vipul kapoor and he said , he is just a sales associate and cannot help.
But the point is they promised and agreed and took additional $350 for assembly premium service delviery.

Claimed loss: $6230.56

Desired outcome: Would want my entire refund back with youll picking up entire furniture from my patio.

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Update by Pramit Patel
Mar 24, 2025 8:56 am EDT

Very poor customer service especially after sales and on not keeping promises as per invoice and even after paying for the services, do not keep promises.
Very poor service

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  1. Ashley HomeStore Contacts

  2. Ashley HomeStore phone numbers
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  3. Ashley HomeStore emails
  4. Ashley HomeStore address
    1 Ashley Way, Arcadia, Wisconsin, 54612-1218, United States
  5. Ashley HomeStore social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 26, 2025
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Ashley HomeStore Category
Ashley HomeStore is ranked 13 among 372 companies in the Furniture Stores category
#11 West Elm West Elm #12 Hayneedle Hayneedle #13 Ashley HomeStore Ashley HomeStore #14 WorldStores WorldStores #15 1stdibs.com 1stdibs.com

Most discussed complaints

Not honoring warranty
3
(opinions to this review)
 Refund check on a recliner boughht in September
2
(opinions to this review)
 Sales order# 321321180 bought at Buford GA store
1
(opinions to this review)
 Mattress
1
(opinions to this review)
 Purchased furniture - chair, love seat and sofa
1
(opinions to this review)
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