White Castle reviews and complaints 1
View all 381 complaintsWhite Castle - The drive up window was nasty and filthy
January 21, 2022; on a Friday night about 7:44 pm
White Castle @2368 E 38th St. Reference# [protected]
Nasty drive up window, how nasty is it inside. I said something about it to the three workers inside, it was terrible, I never seen white castle in such bad shape and I am 73 Years old. I grew up on White Castles instead of Candy. lived on a street called Hall Place, a half a block west of the store on 16th and Illinois. that place was clean always. I could not believe that the drive up window could be so nasty that you could not see inside.
Desired outcome: clean it up
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There are services that can do that work pretty inexpensive. Sounds like it may have needed a steam cleaning or maybe just a high-pressure wash. If the building is quite old, it might be a good idea for the building. In spite of the lack of help, there is really no excuse for that. Does the manager live like that? Just sayin
Unfortunately, most fast food joints suffer from severe staffing shortages and employees are stretched thin.