Steak 'n Shake reviews and complaints 2
View all 1731 complaintsSteak 'n Shake - cursing
Two employees at this location shared a post on facebook, one being a manager who posted and the other an employee. On this post you can see that the manager wrote bi*ch on the sandwich of said employee. This is a terrible example that is being set by the management over at this location and both parties see nothing wrong with what was said and posted. If this is what is written on an employee meal I personally would hate to see what they wrote on my food before serving it.
Steak 'n Shake - mobile order/food
Hello, I normally do not do this, but thought I should make aware this incident. My boyfriend and I used mobile order through your app for the first time. We both ordered the "4 for 4" item. This happened at the Steak n Shake in Lafayette, IN by Meijer. We waited forever in the drive thru just to get our food and realize he didn't get his cookie that was supposed to come with it and I didn't get my cookie nor my slaw I had ordered. I had also ordered a chocolate shake seperate and I did not get that either. The employee was nice, but went on talking to a few employees inside while they kept asking us what did we have even though the receipt was on the bag! We started to leave and that is when we noticed we didn't have everything. However, we didn't even have time to tell them about our order due to the line being so long and we had a place to be at a certain time. I wanted to address this issue.
Latest Steak 'n Shake Reviews
Delivery Cold food missing food melted milk shakes from drive througg Whole meal mostly spaghetti with red sauce, charged for chili mac Incorrect order a refund mot refundedGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!