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Meijer Reviews 772

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12:00 am EDT

Meijer Mixed experience at meijer gas station

As a frequent customer of Meijer Gas Station, I have had a mixed experience. While the convenience of the location and the variety of products offered are commendable, there have been consistent issues with customer service and pricing discrepancies. The staff's responsiveness to customer concerns and the accuracy of pricing promotions need improvement. Despite these challenges, the quality of certain products like the Frederick's chocolate mousse has been delightful. Overall, there is room for enhancement in service delivery and consistency.

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4:16 pm EDT
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Meijer Thanks meijer

Meijer is a very good stores and shop it thanks for being a Great store great vegetables you are always on time

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3:30 pm EDT
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Meijer Great goods and prices

I have had a few experiences with them while traveling. I had good customer service and will shop them again when I am in their area.

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  1. Pros
    1. Wide product selection
    2. Competitive pricing
    3. 24/7 store hours
    4. Convenient locations
    5. Robust rewards program
  1. Cons
    1. Limited geographic presence
    2. Intense competition from Walmart, Target
    3. Online presence lags behind Amazon
    4. Perceived as less trendy than Whole Foods
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Meijer They suck

They're open till 12 but close the grocery aisles at 11 what is the point of being open I work 2 shift so I try to get shopping done but can't because everything is blocked and employees are just walking around

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Meijer My experience has been good

I've only shopped at the Indianapolis and Traverse City MI stores, but my experience has always been very positive. Very well stocked blend of groceries and non-groc items, courteous staff and very good pricing. I'd say the level of pricing is comparable to Walmart, but the employees here care much more and are willing to help vs avoid customers like you always see at Walmart.

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Meijer Love this store

We shop at wal-mart a lot because it's closest to our home, however, there are times that I just want to go to Meijer because it's sooo much better. Prices are always good and there are always deals to be had. Lots of bogo items. I love thier home decor section. I have found so many cute decorative items that wal-mart just doesn't have. The selections of items is wonderful and so many more choices. They have great clothes too and often sale racks. We had to buy for a baby shower and found a bunch of baby clothes on sale for 1.00! I just wish we had one closer to us so I could go all the time.

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Meijer Shipt is amazing for disabled customers

I sold my vehicle lastyear because I knew I couldn't afford to even drive it anywhere. I get my groceries delivered through the Meijer app with Shipt and it's been a blessing for me. I stopped using my Meijer credit card because Citibank is in financial trouble and they never update my account after I pay my bill online.
I use my Capital One credit card and I have never ever had issues with Capital one. I feel bad because sometimes I cannot afford to tip my Shipt driver because I'm on a fixed monthly budget with 3 large dogs to feed. I'm barely hanging on now financially. I'm grateful for Meijer for providing this service and they even deliver my medications from their pharmacy. Hallelujah

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Meijer Small and mislabeled

Great store and always a better experience, if a bit more pricey.

I always buy jumbo eggs so I think I know what one looks like. Couldn't find, the Penny Smart in the cardboard carton that I usually get, but found Meijer brand. I open them to make sure they're all intact, and these were definitely not Jumbo eggs. A little mixed but some were quite small.

Also, Meijer brand cottage cheese is usually good, but often what's labeled Large curd is definitely not. Worked in these environments so I know that when they have an order for x amount of units but run out, whatever they have goes into the package. Please tell them to tighten up. Thanks.

Recommendation: Shop the specials and go at the right time, and you'll see Meijer is like night and day from those other awful stores!

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Meijer Meijer is attempting to go out of business!!

Just got home from the Gull Rd store. Have shopped there since it was first built, way back when they checked out groceries and other things. Today since their unwanted remodel I got to see they Had OVER 25 SELF CHECK OUT OPEN, And only 2 where they checked you out with lines of over 10 people in each line. If you are trying to run the store out of business then you are doing a wonderful job. This is why I do not shop Walmart across the street with their lower prices. Because I worked in a grocery store before and do not wish to be a clerk for Meijer! My only hope is that the self check lanes steal you blind and you are forced to sell the store to someone who want to appreciate it's customers. Before this I would have given Meijer the highest positive rating. Now I need to struggle to give you a 1 star as I look for a new store that wants my business.

Recommendation: Find a store other then one that wants you to work for them so they can make higher profits

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Meijer Complaints 763

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9:58 am EDT
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Meijer Meijer original pork cracklins

I have been buying the pork cracklings every week for awhile now 5-6 bags a week. They were a good snack since I have diabetes. I opened a bag today and one I put up to my mouth has pig hairs sticking out of it. I puked! How gross! These were my favorite snack and I will never be able to eat them again ever. I bought these at sturgis Michigan Meijer. They cost 1.99 for a small bag. The serial number is [protected] and best by date is November 2024.

Desired outcome: I would at least want my money back or something. It was a very traumatic experience. I have a pic of you want to see it

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2:39 pm EDT
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Meijer Risk management

Have always been a Meijer shopper until one.evening I was using a mobility wheelchair owned by Meijer after shopping I payed and went to our vehicle my caregiver was helping unload.purchasrs items as I attempted to get back into the vehicle the cart on the wheelchair came crashing down on my head and.side.of face breaking a jawtooth I called management immediately whom had.risk management Caleb contact me the following day he had.watched the footage from the incident apologized numerous times. Even sending a letter to my home stating how sorry the store was. I went to dentist like advised and let him know what the outcome was I received a rude email on. Sunday that left no choice but to get a lawyer

Claimed loss: My tooth on right side

Desired outcome: Keep it loyal to people that have shopped your store for 10+ years

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3:03 pm EDT
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Meijer Beware of the Mentor Ohio store for your safety

I have been a customer of the Meijer Store in Mentor, Ohio, ***, since it opened. We have been very pleased with the customer service and the products of your store. I do my weekly shopping in your store, and I would say I average over $500-1000 per month in groceries. I can easily shop elsewhere.
It is with great displeasure that I must tell you about a recent negative experience I had in your store on Monday October 9,2023. I was shopping for groceries and in your reduced section of housewares, there was a blanket I saw that had a reduced tag on it that was market 50% off. When I was done shopping, I was in line at the register and the cashier tried to ring up the item and it was not showing a reduced price. I said, it was in the reduced-price section and that's how it was marked. She said, let me call the manager. She called the manager on duty and was on the phone with him. He proceeded to yell at her, I could hear him, and she said, what should I tell the customer? He said, it's the regular price. I at that point said forget it. I'll buy a blanket elsewhere, but I was embarrassed for her. I asked if he was available to speak to him.
She called him back and said the customer would like to speak with you.
I waited a few minutes, and this disheveled looking man walks over to me and says, 'are you the guy with the blanket'? I said, yes, I am, who are you? He said, can't you read? I'm Ron, the manager? At that point, I said, where is your name for me to read, he said, oh, and pulled his name tag out of his pocket. He never introduced himself. He said the blanket is the price it is, I am not going to discount it. I said that's fine, I don't want it anyways. I'll buy it elsewhere. I was just appalled at the way you embarrassed your staff member.
Then he looks over at my cart and says is that 'thing' yours? He was pointing to my 15-pound puppy in the cart. I said he is not a thing; he is my dog and a member of my family. He proceeded to reprimand me about how your store does not allow pets in the store. I told him, it's interesting there are no signs indicating that pets are not allowed, and your greeters always meet me at the door and are happy to see my dog. In fact, that evening there were two German shepherds in the pet department with their owners. He continued to argue with me. He said I don't care about those other dogs; I care that you have your dog here. I don't want it here. He was out and out angry. It was scary, the look in his face.
I asked for his manager's name, and he gave me Randy Sulivan's name and number.
He then proceeded to tell me he wanted me to leave the store and began to get in my face and started to reach for my arm and coat. I stopped in my tracks and said, 'you touch me sir, and you will be the sorriest man in Mentor Ohio tonight' He backed off and I walked out.
As we walked out, he tried to show me the sticker on the window. Which was only the size of quarter. I ignored him and proceeded to walk out.
On Tuesday, October 10,2023, about 9:30 in the morning, I contacted Randy Sullivan and explained what had happened.
Randy appeared very aloof about the whole incident. "He said give me a day or so to investigate it and I'll get back to you." I asked for this manager's Ron's last name, and he said, that's not necessary. He gave his manager's name, Darren Wilson, and I called and left him a message. They told me to expect a call within 24-48 hours or longer.
I called Randy again on Wednesday October 10,2023, as a follow up and he was off work. I was able to get the manager's last name Ron Balcomb.
This cannot be an isolated incident of this type of behavior with this employee and it is allowed to continue in the workplace.
I guess, I am just appalled that a company as large as Meijer's takes a threat so lightly with the violence that has taken place in the workplace, schools, etc. This happens to a customer and there is not a major concern?
I contacted the corporate office customer service office department today and spoke with Greg. Very nice gentleman. He will take down a report. In the meantime, who knows what could happen with someone like this in the workplace with customers.
I have decided to file a police report to protect myself in the event something else does transpire.
If I don't get a response to my concerns, I can easily shop elsewhere. I can let my neighbors know as well.
The Corporate viewed the video tapes and substantiated that Ron Balcomb's actions were considered an attempted assault. They have done nothing about this. The police have done nothing about this. Please be cautious in going in this store. This man is dangerous.
Very disappointed Customer

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Is Meijer Legit?

Meijer earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Meijer to be a trustworthy company. Although there's a 4% resolution rate for customer complaints, which deserves attention, Meijer is known for their high standards and safety. If you're thinking about dealing with Meijer, it's wise to check how they handle complaints.

We found clear and detailed contact information for Meijer. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Meijer has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Meijer has claimed the domain name for meijer.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Meijer.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Meijer.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Meijer and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Meijer has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 4% of 763 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Meijer. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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9:37 am EST
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I put in for a prescription refill at the pharmacy on Airport Road in Jackson, Michigan for an essential, but common medication. I was told that there was no refills so I needed to contact my physician. No problem. I called my physician to refill my prescription and they sent it electronically to be filled. Problem happened is that the Meijer pharmacy...

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5:07 pm EST
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Meijer Electric carts

I drove 45 minutes from my house to the Meijer Store in Oswego, Illinois. For the 3rd time on arriving there I was unable to use an electric cart. I am 77 and have very bad legs. I love the store but it is so large I can’t walk it. Today just like the other times there was only one cart and the battery was very low so I couldn’t use it. For the 3rd time I had to leave the store and shop at the Near by Walmart. There were 3 carts sitting there with signs on them saying they were out of service! I was so disappointed I couldn’t shop at Meijer but I had no choice. I think it is very poor management at that store that the carts are not available. The manager is driving handicap people away. I spent $100.00 at Walmart instead of at the Meijer Store. That store is the closest one to my town.

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7:04 pm EST
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Beware if you do an online order on Saturday for a Sunday pickup you WILL NOT get the prices you were suppose to get when you did your order on Saturday since prices change on Sunday. The manager told me it’s whatever the price is when they shop for the item. Hmm…nope. That’s shady what you guys do. I order the items at a certain price & you want to tell me...

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10:23 am EST
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My 64 year old husband was at Meijer's on 11/22/23 purchasing groceries and a 12 pack of White Claw liqueur. We have always complied with Indiana State Law and shown our driver's license to purchase the liqueur. The Meijer Rep insisted that she scan his driver's license per corporate policy. My husband refused to have his license scanned and asked to speak...

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6:41 pm EST
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Store:5550 Keystone Ave, Indianapolis, IN46220 Date: 11/22/2023 Time: 5:15 to 5:45 pm Issue: (a) Order Pick-Up Parking Spots (b) Threatening/insulting Behavior (a) We placed a small order for pickup at the store. When I got there, all 10 -12 pickup spots were taken by unoccupied vehicles. The owners were elsewhere. Every one of the spots. I had to drive...

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9:05 pm EST
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To in bottle room confronted by Kerwin. Told me he was calling police for getting bottles from trash. Having a fund raiser for sick police officer. Told management as this isn't first time but 3rd or 4th. They keep pushing under rug. I will contact a lawyer if this continues. This the worst store but I was told by another mgr that Chesterfield was.

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11:12 am EST

Meijer automated voice response

when i call about my miejeer credit card it takesme so long to get to speak with a human all to get hung up opn now im goin to ruin my creit and [censored] payin the card if i cant speak to a humna when im asked by the automated robot how can i help you ok i say live cutomer service then the dan robot goes on and on thats not doin what i asked . i kow why bussineses use thios its to upset customers so we wiell just say [censored] iot well congrats i did that now call me wanting the bill paid and sit go thru my auotmated voice response system see how long you sit on tyhe phone

Claimed loss: 400.00

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11:28 pm EST
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Below is a message that I sent to Meijer in regards to their over-reach on the sale of alcohol: The look over 40 policy and the scanning of i.d. at point of sale. Hello Meijer, Your store looses its appeal quickly when I'm treated like a 15 year old trying to buy booze with a fake i.d. At my age, not over 21, but I'm over 55 years, to have someone not...

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9:13 pm EDT
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Meijer Checkout

Just thought I’d let everyone know……I wasn’t allowed to purchase Smirnoff Ice at Meijer today. They wanted to scan my drivers license. I said NO. Then she said I needed to take out of my billfold and show her. She grabbed for them but didn’t succeed. She said she had to hold them in her hands to see if they were real. I refused. She said I could go someplace else to buy it. As I was leaving she made snide comments. Haha I might look under 21. But I’m 76. Haha.

Claimed loss: None

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3:17 pm EDT
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I have been a Meijer costumer all my life, first in Grand Rapids, then Greenville, Byron Center and back to Greenville. It is the only card I use. I especially like the Credit Card $10 off on groceries when $750 is spent. Here is my complaint, I have not gotten neither the physical coupon or the digital coupon. I have tried to solve this matter by going...

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11:09 am EDT
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WE shopped today Oct 17,2023 at Meijer store on Columbia Ave Battle Creek, Michigan. When we were ready to check out with a cart full of groceries there was only one cashier working. There were 3 people ahead of us waiting, my husband went to the self-serve checkouts and asked if they could have someone open us another lane as there were people behind u...

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8:54 am EDT
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I went to meijers this am and tried to buy pints of ice cream which were $3.00/each pint the coupon stated that they were limit one use per coupon. I have shopped at Meijer for many yrs and know that when the coupon reads each, that means each one. The mperks weren't working so they had to manually enter the coupon and were unwilling to do so. They told me...

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12:14 pm EDT
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Meijer Terrible providing of refrigerated dog food for the customer!

I already complained about this lack of providing the dog food they are supposed to have available!

I went yesterday to meijer a week later after my other complaint and they still have no product!

I went last week to target next to meijer and bought the product!

So the buying of dog food should be there!

New I went to get this dog food today... Oct 25

Once again no food again!

Desired outcome: GET THE DOG FOOD!!!!!!POOR BUYING MANAGEMENT!

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10:12 pm EDT
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Meijer Cart order

I'm contacting you once again, been dealing with you since July when my holiday weekend was ruined because I couldn't place my order, everytime I try the screen starts blinking and I can't finish, I've talked to numerous people on the phone and noone could help me, I'm a disabled senior citizen needing her food, I really like your products and hate to switch grocery stores, can someong please help me and will I discount for all my trouble

Thank You

Cynthia Fields

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Update by cynthia fields
Oct 15, 2023 6:15 pm EDT

I've been dealing with u since July when my whole Holiday was ruined cause

I couldn't place my order and still can't, I have a cart full, everytime I try to add my SNAP card and debit card the screen goes wacky I've talked to you people online and on the phone, your phone people are useless, keep telling me it's a technical issue I'm a disabled senior citizen that doesn't need this extra stress I just want my food and it would be nice if I was compensated for all the trouble for the last 3months I like your products and hate to start another store delivery please help me, my phone is [protected], afternoons are better for me

Thank you

Cynthia Fields

ORDER #[protected]

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3:30 pm EDT
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I shopped at Meijer 10/10/23 and Misty (cashier) rang me out... I usually check my bill prior to leaving the store due to the number of price mistakes on it. This time, I didn't. I am thankful I did not throw the bill away along with the other things upon coming home. I had put it in my purse and so still had the bill. Misty has 99.99 for 1 tangerine on...

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7:49 pm EDT
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I hope this letter finds you in good health. I'm writing to bring a concerning incident to your attention regarding the condition of some food items I recently purchased from your store in Green Bay, WI. On 10/12/23, I received a grocery order that was dropped off at my home. The store address this was shopped at is: 2015 Shawano Avenue Green Bay, WI. To...

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9:12 pm EDT
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Meijer placing an order

I've been dealing with you people since july, i can never place and order with no help from anyone, talked to people on the phone that don't know what they're doing, my 4th of july weekend was ruined because i couldn't get my order, now i'm trying again to put items in my cart and it won't let me, this is really getting me frustrated, can someone please help me, i hope i at least get some compensation for my trouble, terrible customer service

thank you

cynthia fields

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About Meijer

Screenshot Meijer
Meijer is a regional American supercenter chain offering a variety of products including groceries, clothing, electronics, and home goods. They also provide pharmacy services, a garden center, and photo printing. With numerous locations, Meijer aims to serve as a one-stop shop for customers' everyday needs.
How to file a complaint about Meijer?

Here is a guide on how to file a complaint against Meijer on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the platform.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Meijer in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Meijer. Include key areas of concern, any relevant transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents:
- Attach any additional supporting documents that can help validate your complaint. Avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint against Meijer on ComplaintsBoard.com.

Overview of Meijer complaint handling

Meijer reviews first appeared on Complaints Board on Feb 1, 2007. The latest review Meijer original pork cracklins was posted on Jul 6, 2024. The latest complaint Rude pharmacy girl was resolved on Apr 14, 2022. Meijer has an average consumer rating of 1 stars from 772 reviews. Meijer has resolved 34 complaints.
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  1. Meijer Contacts

  2. Meijer phone numbers
    +1 (877) 363-4537
    +1 (877) 363-4537
    Click up if you have successfully reached Meijer by calling +1 (877) 363-4537 phone number 0 0 users reported that they have successfully reached Meijer by calling +1 (877) 363-4537 phone number Click down if you have unsuccessfully reached Meijer by calling +1 (877) 363-4537 phone number 1 1 users reported that they have UNsuccessfully reached Meijer by calling +1 (877) 363-4537 phone number
    Customer Questions
    +1 (866) 763-4537
    +1 (866) 763-4537
    Click up if you have successfully reached Meijer by calling +1 (866) 763-4537 phone number 0 0 users reported that they have successfully reached Meijer by calling +1 (866) 763-4537 phone number Click down if you have unsuccessfully reached Meijer by calling +1 (866) 763-4537 phone number 0 0 users reported that they have UNsuccessfully reached Meijer by calling +1 (866) 763-4537 phone number
    Meijer Private Label Credit Card
    +1 (866) 789-6041
    +1 (866) 789-6041
    Click up if you have successfully reached Meijer by calling +1 (866) 789-6041 phone number 0 0 users reported that they have successfully reached Meijer by calling +1 (866) 789-6041 phone number Click down if you have unsuccessfully reached Meijer by calling +1 (866) 789-6041 phone number 0 0 users reported that they have UNsuccessfully reached Meijer by calling +1 (866) 789-6041 phone number
    Meijer Platinum MasterCard
    877-E-Meijer
    877-E-Meijer
    Click up if you have successfully reached Meijer by calling 877-E-Meijer phone number 0 0 users reported that they have successfully reached Meijer by calling 877-E-Meijer phone number Click down if you have unsuccessfully reached Meijer by calling 877-E-Meijer phone number 0 0 users reported that they have UNsuccessfully reached Meijer by calling 877-E-Meijer phone number
    More phone numbers
  3. Meijer emails
  4. Meijer address
    2929 Walker Ave., NW, Grand Rapids, Minnesota, 49544-9424, United States
  5. Meijer social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 27, 2024
  7. View all Meijer contacts

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