Meijer
Reviews and Complaints

I've been dealing with you people since july, i can never place and order with no help from anyone, talked to people on the phone that don't know what they're doing, my 4th of july weekend was ruined because i couldn't get my order, now i'm trying again to put items in my cart and it won't let me, this is really getting me frustrated, can someone please help me, i hope i at least get some compensation for my trouble, terrible customer service

thank you

cynthia fields

Monday 7:45pm Southfield location. Self checkout was extremely packed which is fine. The female line leader who has been there for years continues to bully customers& not lift a finger even when addressed politely! Been going on for years! We always see her&know the experience is going to be terrible! All that was asked was how to submit my payment after 10 attempts. She stood there & mumbled some words didn’t approach or correct anything per usual! Might of still been there if I didn’t figure it out by myself. Making it harder for everyone else waiting to just simply checkout! Extremely uncomfortable trying to spend money here when an employed has zero respect for anybody! It’s uncomfortable to shop w/ my kids @this point! Someone needs to address this! Why do us customers have to suffer while spending our hard earned money!

The plastic holding the gallon water bottles are weaker then they were with the old labeling.

I use the reverse osmosis refilling method. I am lucky to be able to use it more then 2 times.

I still have the old labeling gallon water bottles which I fill up.

The new label ( which is 25 cents more expensive) doesn’t hold up well.

They sit in my cool basement, so heat has nothing to do with it.

I’ve used my Kirkland water bottles over 20 times and they hold up!

Please hire a new plastic company!

Both jugs from Royal Oak Michigan and Southfield Michigan

I placed my first pickup order for pickup on 8/24, order number [protected]. It went smooth and the pickup was fast, but one item at $7.99 was not available I guess. What keeps bugging me is the total cost of the order was only $2.? less. I cannot find the amount right now but you can find it. I called your customer service about it at the time and the girl said "Well, that was due to the $6.00 fee that is charged for pickup orders.

Well, if there would have been a $6.00 fee, surely it would have been on the original invoice?

I explained that to the customer service girl and she hung up on me.

Here is what I want to know.

1. Do you charge a $6.00 fee? Walmart doesn't.

2. What happened to my $7.99?

I would like an explanation before I shop at meijer again and if you charge a $6.00 fee, count me out.

John Kitz 2278 Lucille Dr. NE, Lancaster, OH 43130

[protected]@columbus.rr.com

I have been at Meijer to get gas two times this week with my MPerks Both time the service was down at the pump. The first time I went in side. Older gentleman with red finger tips waited on me. He was very rude when I explained about the MPerks not working. Another transgender person waited on me and got the issue resolved in a time manner. The problem with the transgender was his dress appearance. I have no problem with gays or transgenders. But this person was dressed in tan spandex woman's leggings. Shirt tied up to the side. You could actually see the form of the penis and scrotum. My goodness nothing I want to see in public. What about dress codes? The 2nd time the older gentleman with red tio nails waited on me again being rude again. He said didn't you read the sign on the pump say MPerks was down? I said no I'm sorry. He rudley said well it's going to take me a bit. I calmly said I was in no hurry as long as I can use my MPerks. Trying to change the subject I said it sure is humid outside he just grunted. I don't expect to be treated like that again. My husband said if it happened again he was going into talk with him.

Hello,

I am complaining about trying to get a refund issued to my bank account. There was a fraud charge made with my debit card and my pin was compromised.

It was Jan 31, 2023 for $766.30, I have been back and forth with this issue between the bank and Meijers. I have never spent this much at Meijers ever.

My debit card was lost/stolen around Jan 25, and I was issued a new debit card the first week of February from my bank. I had medical issues and doctors' appointments happening to where I ended up in the hospital having a miscarriage.

Even after that I have been fighting to get my money back from Meijers.

However, this charge hasn't been reversed and Meijers customer service is not being of assistance.

I wanted to ask a question on behalf of my 99 yr. old neighbor and friend. She is getting a recurring charge from her bank account from Meijer but does not know what it is for. The website insisted I sign in and the page continued to jump not letting me access customer service. When I finally got to a page to "set up a case" the information required was set by Meijers and did not include the area I needed help with. Putting in "other" let to my having to come up with a "subcategory", again no help with my issue. When I called the customer service phone number it was the same problem, scripted areas Meijer provided, no way to get the help I needed. Throughly frustrated.