Ulta Beauty reviews and complaints 1
View all 433 complaintsUlta Beauty - Hair blowout
My friend and I booked blowouts and makeup for our class reunion. I requested pricing ahead of time. The stylists were great. What we object to is there was an additional charge of $24 per person for using the curling iron to style our hair
It states that a blowout consists of cleanse, condition, scalp massage, customized blow dry and thermal styling and it takes approximately 45 minutes. We were definitely within the 45-minute range. Thermal hair styling is hair styling with tools that use heat, such as flat irons, hair straighteners, hair dryers and curling irons. We were quoted $50 per person when booking the appointment. We would like to be contacted regarding a refund.
Desired outcome: We would like to be refunded $24 per person/appointment. How do you contact us if we're not allowed to leave personal information on the email.
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