Jiffy Lube

I took my car for an oil change, but the service was awful. They poured lots of oil on the exhaust manifold and the surrounding areas so that smoke was coming off the car for several hours. Levels of coolant and windshield washer fluids were still low. The stirring wheel was completely oily, because the person who drove the car didn't care to clean their hands. Previously this location was excellent, but the new owner/management is awful.

If you go to any Jiffy Lube for a last min oil change it will be your last lol... I work at a big dealer where we deal with customers all day long who went to Jiffy Lube all need engin/oil pans work...

I would not recommend this facility. I went for a oil change. The techinicians left oil marks all over my car. I drove my car off and found the engine cover uncovered and haging when I got home. The oil filter was then inspected and found that the filter had rust marks which means it was never replaced. HUGE MISTAKE AND BAD BUSINESS.

I went to a jiffy lube for an oil change and they told me that i need an air filter change .I told them go ahead and change it well guess what ?They took my old air filter out and never puted a new one .I found that out until my next oil change.I will never go back to jiffy lube their service suck and theyll rip you off anyway that they can.

I usually go to Jiffy Lube, but lately every one I go to has a long line. Is anyone else experiencing this? Or have a recommendation for another service? I liked them because they were national and trustowrthy.

I PRESENTED A COUPON FOR A FREE OIL CHANGE
WHICH I ASKED TWICE WOULD IT BE FREE. OF COURSE THEY SAID YES. ONLY TO FIND OUT WHEN I WAS READY TO CHECK OUT IT WOULD COST AN ADDITONAL $23.00. tHEY SAID IT WAS BECAUSE MY CAR USED MORE THAN 5 QTS. MY CONCERN WAS TELL ME BEFORE HAND. THE COUPON SAID NOTHING ABOUT SIGNATURE OIL
CHANGE OR 5 QT.

My husband wanted to take my 2009 dodge charger to Jiffy Lube to get a oil change, prior to this my last oil change was in June 2014. I took the car there and left it with my daughter for service once they where finished she left days before my car was running excellent with no problem. We'll two days later my oil light came on when I to it to my personal mechanic I was told that I needed a new engine. He found engine oil all over the engine and prior to that there wasn't a thing wrong with my car. Now it's going to cost me 3000 plus to replace their mistakes. I will be seeking further action to get this situation handled. Even if I have to go to the press and file a lawsuit. No one has money to throw away because of their carelessness.

They damaged my car beyond repair...just by going in for an oil change...BEWARE don't go here!

My first time bringing one of my vehicles to them …

Several years ago I brought my Chevy truck to the Carrillo/De La Vina Jiffy Lube for an oil change. Everything went smoothly until the next day I had smoke shooting out of my tail pipe, so I had a mechanic friend look at it and it turns out during my oil change one of the “technicians” had bent the oil temperature reader that the oil runs through, and had bent it so bad that it tore, so all the oil came dumping out. It came out so quickly that there wasn’t even an oil puddle in my driveway, it must have all came out during my short drive home. I called Jiffy Lube explaining what had happened, the technician came out immediately, confirmed the damage, then got the part to fix it. My car, after only one day, was running on no oil. They are lucky my engine didn’t seize, because then they would be spending 10’s of thousands of dollars buying me a new vehicle. (For those of you that don’t know about engines, if you car runs on no oil, the engine seizes, and you need a new engine, or a new car!)

I swore off Jiffy Lube and changed my oil myself for the next couple years…

My 2nd time bringing one of my vehicles to them …

After my boyfriend recently had a successful oil change with Jiffy Lube, I decided to give them a second chance. I brought my Chevy cobalt to the same location for a simple oil change. Once it was done, I drove the 3 miles to my house and parked it. A couple hours later I find a puddle of oil under my car. I turn on my car, pop the hood, and see oil spewing out of my oil filter. I immediately called Jiffy Lube, informed them what had happened, and they sent a technician out immediately. As soon as he pulled off the oil filter we both saw it… the idiot who is supposedly “certified to change the oil” on dozens of peoples vehicles per day forgot the ONE of TWO things you do when changing an oil filter: the o-ring gasket! How incompetent do you have to be to forget the o-ring?!?!?! Thankfully I caught it early so not all of the oil had leaked out and done permanent damage to my engine.

Jiffy Lube has a 100% failure rate with my vehicles which is unacceptable considering all they do is change peoples’ oil all day! I am a 23 year old female with no experience working on engines and I was able to successfully change my own oil for years! How their technicians do this for a living and have such a high failure rate is disturbing, and dangerous!

I will be changing my own oil from now on, and I will recommend that everyone I know does as well.

My name is Byran Roundtree and I went to Jiffy Lube on November 6, 2010 and got an oil change the very next day my truck shut off and wouldn't start for a minute and I immediately went back to Jiffy Lube to get the problem fixed. I CHECKED THE OIL AND IT WASN'T OIL AT ALL IT WAS CLEAR FLUID ON THE DIPSTICK. I asked them to fix the problem and the looked at the truck the next thing you know the truck wasn't starting at all. I had to leave the truck at Jiffy Lube over night and had to return to put a new starter on it in the morning. The truck got worst and worst when I took it to Jiffy Lube. I BELIEVE I SHOULD BE COMPENSATED because the truck hasn't been running the same ever since the transmission is going up ever since I visited Jiffy Lube.
Baltimore National Pike, Catonsville, Md 21228