J.D. Byrider

Me and my fiance' went to jd byrider at 6619 dixie highway in florence kentucky in january of 2018 we got the 2011 dodge caliber mainstreet from car salesman donne l moran when we asked mr moran for the carfax report he told us he didn't have a carfax report for the dodge caliber needless to say we took the car home but upon discovering that the reverse back up lights weren't working so checked it and there were no bulbs connected to the reverse back up lights so upon checking we did a vin check report on the car and found out before we got the car that the 2011 dodge caliber mainstreet was repossessed 2 times was in three different wrecks one those wrecks resulted in serious bodily was a rental car was in a flood bought at an auction the returned to back to jd byrider in florence kentucky before we got the car

Me an my fiancee are financing a car that we we got through jd byrider 6619 dixie highway florence ky 41042 the 2011 dodge caliber mainstreet that we financed witb jd byrider is a piece of crap the car is worthless we have put almost $500.00 into the car we've called several times to get it fixed they keep telling us that they're 3 weeks behind and can't get it looked at until then our car has been in 3 previous wrecks 2 repossessions was rental car was in a flood bought at an auction then brought back to jd byrider and then eventually sold to us they never informed us that the car was in wrecks or anything like that and never gave us the car fax report that we asked for

I recently purchased from JD Byrider. They seemed nice at the dealership but ever since I came home the reps at CNAC have been horrible! They treat you like you are 5 years old and are stupid. I was recently late on a payment because the card that was set up for auto debit was deactivated due to a security breach through the bank. I tried to call and make the payment with a new card and they refused to take my payment telling me I would have to go into the lot and set up an appointment and explain why I was late! I already explained what had happened and had my new card in hand ready to set up a new auto debit with. I called back and talked to 4 different people and none of them would take the payment. I refused to set up an appointment and go into the lot to explain exactly what I was telling them over the phone! After another day passed a manager called me and accepted the payment. HE said they just wanted me to realize that being late was unacceptable and I needed to take this more seriously. WHO ARE THESE PEOPLE! They have some very bad practices and harassment seems to be their priority!