I got my 2012 Ford escape in 2022. I did not get to choose a car off the lot they had this one picked out for me. Had me and my son test drive it down the business loop 70 in Columbia MO. Told me it would be 300 down and my car for trade in then next day said 400 down, then on contract said I had to pay 300.00 the next 5 weeks so I did that with the Collison insurance on there so the amount for five weeks was 342.00 I was making by weekly payments after the five weeks in the amount of 281.00 I found out in my account they would charge me three payments in months with five weeks. The sent me a letter in September stating please pay your 239.96 by October 11th 2023 well October 9th was a holiday Columbus day. So the employer I work for did not pay us until thursday the 12th all employees receive checks nobody got direct deposit because it was holiday and direct deposit was not done that week. So I drove to work on october10th on a tuesday night I work 8pm to 8am and I went to put my bag in my truck at 7am and my truck was gone out of the driveway at my place of employment. I was very mad to had no way to get home. Called them and mike said he did not know anything about it
Claimed loss: paid on truck for 9 months out of all that money was told only needed that one payment of 239.96 then two days later I owed 1259.00 there letter stated pay that and you are not late or behind..
Desired outcome: none