White Castle reviews and complaints 1
View all 381 complaintsWhite Castle - Food
Good evening
My husband and I decided we wanted White Castles for dinner tonight, so we went to the closest location to us which was 3701 7th Street Rd Louisville Ky 40216, and they were closed, it was 8PM.
We still wanted the burgers, so we went to the next closest 1922 S.7th St. #060011, we ordered the 10-cheeseburger special 5 without onions and a medium cheese sticks.
Sale # [protected] and team member #156 on register #3 and our order came to 13.76 which we paid for on a card.
When we got home to enjoy our meal all the burgers had an ENORMOUS amount of ONIONS on them.
Not only where there onions on all 10 cheeseburgers but they were spilling out of the tops of the carton and cooked into the cheese. They were pretty much inedible.
This is just wrong and after trying to eat a couple my stomach hurts.
Desired outcome: Please refund our money.No apology necessary as we feel it would not be genuine.And we will think twice about eating White Castles in the future.Trying unsuccessfully to upload pics for 30 min but was able to post on Instagram. (msdp1)
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