Menu
For Business Write a review File a complaint
CB Automotive Financing and Insurance General Motors 1501 Westbank Expressway, Harvey, LA, 70058, US
General Motors company logo
General Motors
reviews & complaints
General Motors company logo

General Motors

1501 Westbank Expressway, Harvey, LA, 70058, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
9:00 am - 8:30 pm
Tue
9:00 am - 8:30 pm
Wed
9:00 am - 8:30 pm
Thu
9:00 am - 8:30 pm
Fri
9:00 am - 8:30 pm
Sat
9:00 am - 8:00 pm
Sun
Closed
ComplaintsBoard
T
9:35 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

General Motors - Key stuck in ignition

To whom it Concern:

Risk Management

My name is Monica Ghelase and I am a single mother. Resiliently I had repair done on my vehicle at Leson Chevrolet in Harvey Louisiana. On`
August 17, 2011 I had a problem with my key getting stuck in the ignition and could not turn engine off. This happen in front of a busy hwy and could have cause a serious problem. My car is a 09 Chevrolet truck/HHR/4dr LS with 50865 miles on it.

The dealer stated it was not a recall on this defect and this type vehicle had several problems with this defect. I think being in an unsafe situation and the fact only this type has had this problem it should be looked at as a recall.

I would appreciate if you would approval me a full refund for the amount shown on the receipt $298.66. All pertinent information along with address/email is on the receipt. Please get back with me and with the resolution on this matter, thanks in advance.

Monica Ghelase

[protected]@hotmail.com
invoice# CTCS44262 date paid Aug 17, 20011
tag # 7783

Read full review of General Motors and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
T
T
Texas Chevy2012
Bedford, US
Oct 03, 2012 8:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I Know this post is a little old, in responding to the HHR chevy with ignition stuck, there are thousands of others out here with the same problem, I took this to a lawyer, You need to look into that or least call the state your in and make a report. There is power in numbers, I too, am a single mother with my four year old strapped in the back seat when this ignition locked down, we were terrified, They will not tow a running car and there was no way to turn it off, (just think of fumes, in a garage and the car is running all night. I am suing General Motors and will never back down. There are people dead because of Enterprise Rental car sales releasing these Recall cars out when inventory is low and people have no idea they are driving a ticking time bomb. Do the research there is more for the 2010 HHR Chevy, this happened to me in August 2012 with appx. 49, 000 miles. I drove this car for 12 months and have long list of lemon issues. Somebody is going to die again if GM does not do something about the way they are making cars. Steamed mad and doing something about it. TEXAS

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.