Chevrolet
Reviews and Complaints

As someone deeply passionate about automobiles, I must say that Koepp Chevrolet, Inc. truly embodies a blend of innovation and reliability. The driving experience is smooth, and the models are nothing short of amazing. From the classic Chevy trucks to the modern Camaro V8, Chevrolet continues to deliver on its promise of quality and performance. While there have been some concerns raised by customers, the overall sentiment remains positive. As with any brand, there are occasional challenges, but the essence of Chevrolet's legacy shines through in its commitment to providing vehicles that resonate with drivers on a personal level. If you're seeking a trusted companion on the road, Koepp Chevrolet, Inc. is a name worth considering.

Got message from Chevy app that battery or starter is bad code SAC005. Set up appointment with Todd WENZEL Chevy they could not find a problem . They drove vehicle found no problems however my wife had problems with vehicle driving home brake assist problem . She seat all day and no one communicated with her. However they did change oil and it didn’t need done

But this truck used from the dealership in 2015 - it was driven by one of the management team. Not only is the engine consuming oil because of a design flaw, but now I find out that the frame is rusted out like a 50 year old vehicle that's been sitting in a river. I can remember a time when "American Made" meant a quality product backed by unparalleled customer service.

i have a 2019 Chevrolet Silverado Trail Boss with 5,000 miles / 200 hrs. and the ESC light came on. The dealer Schoner diagnosed the issue as the #2 cylinder injector being bad and would not cover the repair nor would they put me in contact with a corp. rep to escalate the issue.

With the mileage, hours and the fact this unit has not seen snow, is hardly used this should be a covered item.

Also, I found a recall, dated 12/12/2019 # 19V889000 indicating the issue

I have a problem with the equinox. I took it to a Chevrolet dealer because of a problem with the safety restraint system. They diagnosed: replace entire body wiring harness due to water intrusion throughout harness, and replace passenger side front seat harness due to harness being corroded.

I was quoted $9,500. to correct this situation. Not covered by either my Chevrolet Protection Plan nor my comprehensive on my State Farm auto insurance. There is no way I could have foreseen this damage occurring. Am I the only one in captivity that has this problem. Does Chevrolet offer any assistance in this situation CAR only has less than 25,000 miles.

TICKET REF# 065. Service request date 12/15/23. During routine maintenance, 12/15/23, Voss Chevrolet service depart recommended repairing a transmission leak. After diagnosing the problem, Voss found that the rotor needed to be replaced. However, Voss Chevrolet service depart stated that GM parts service has said inside transmission rotor has been unavailable to complete the transmission repair.

This equinox I purchased in 2013 new from Phillips Chevrolet 02/21/2013.

On 04/04/2017 the timing chain and parts was replaced under the factory warranty. On 05/18/2021 the timing chain was replaced under extended warranty where the complete engine was replaced. On 06/21/2021 the timing belt assembly was replaced again. On 12/01/2023 the timing assembly had to be replaced again.

All of these repairs and oil changes other services was done at Phillips Chevrolet 17730 Torrance,Lansing,IL with 116238 mileage for the last 10 years.

I found out most recently that there was a problem with the parts breaking.

I am paying for something that was a problem from the factory.This problem has cost me $2363.52 dollars and more. The name is Dorothy/ Wilford Holloway.Vin# 2gnalbek4d1132262.Ph [protected] email;[protected]@yahoo.com or [protected]@yahoo.com.

On October 3rd/2023 dropped my car off at Chevrolet Van Nuys, CA, due to battery not charging. It took two weeks to diagnose the car, diagnosis reported one of the three main batteries was failing. Car has 73,000 miles, the battery is covered under CA emissions warranty. Dealership said Battery was on order, but blamed strike for no delivery date. Car is still at dealership, they offered me a rental car 4 weeks ago, I did not need it at the time. But now I do not know when I will get my car back, I am asking for a loaner or rental. The dealership is now saying they do not give loaners or rentals with this warranty. I complained to GM customer service - the promised 6 days ago to let me know the outcome after they contacted the dealership. I have left messages and still no response.

I have a 2009 chevy Silverado and I'm telling you these outer door handles are horrible even after replacing them they do the same thing quickly. They break on the back end of each one and then from there get worse. It's crazy to me how high they are to replace when they ate obviously made of the cheapest material. I feel a recall or reimbursement to those of us dealing with thus. I can't believe cgevy let trucks go lime this, im a huge chevy fan in a house full of Ford men, n have held my own against them fir years, but n this matter, I loose, you loose, the world looses.

I own a 2020 Chevrolet Silverado. I have a check engine light that hasn't been able to be resolved. I love my truck but this issue cannot continue after I have only had it for 3yrs. When can this issue be resolved asap ? I have this had this issue looked at and they put what was said to repair by using grease. The light came back on and still make the fan come on

In August I started having issues with my transmission not properly shifting , shuddering. Took my truck to the local Chevrolet dealer and they informed me that this as been a common problem with this transmission. We left our truck at the dealership to have the transmission replaced. I hope to recuperate the cost of replacing the transmission since this is obviously problem with this transmission in several vehicles.

i bought a new malibu last year--when it would rain--water would get inside--finally--montgomery Chevrolet found the leak--they had to take my dashboard apart--come to find out--a seal wasn/t installed when the car was built that keeps the water out--they had to order the part from lansing michigan--how can you all sell a new car without all the components installed--this is unacceptable--now i will have to worry about the carpet molding and smelling--the electronic components going bad--i was deceived in believing i was buying a new vehicle--a new vehicle comes with all the parts and components installed--now i will also lose considerable value on the car --it will now be as good as new--when you remove a dash--and have to put it back together--it/s never good as new--i want answers--i would expect this crap from a foreign car--that why i buy American--where/s the quality and craftsmanship--i feel like you all owe me a new car==Thomas Schooler--[protected]

I’ve been trying to reach authorities of Chevrolet Company. I’ve purchased a vehicle and was given an older model in stock. I only drove for one year and the vehicle stopped working. I left the vehicle in the car of the dealership for more than 2 years. They called me to collect the vehicle and all the issues were identified remain. The government of Trinidad and Tobago, consumer affairs are now involved after legal action has been taken. I’m left with getting a US attorney to also battle my matter