CB Car Dealers Chevrolet 2020 Chevy Trax

Chevrolet review: 2020 Chevy Trax 1

Anna.moore0 of Arlington, US

Sep 16, 2024 11:35 pm EDT

Review updated: Sep 18, 2024

Featured review

I bought my car in 2019 from Missouri Valley, IA. Originally my car started to have minor issues such as the weather stips on the top coming off and flying off my car while driving (on both sides of the car) this was probably in 2020 that that first started. Then it was just simply the license light coming loose and hanging out of socket about a year later. Within the last 2 years though, my car has had 3 different issues with the water pump and at least 2 issues with the turbo. I had the water pump replaced at the Chevy Dealer in Blair NE when I noticed that my car was leaking fluid rapidly and overheating. That was covered under warranty and I got that all sorted out. I believe that that happened in the summer of 2023. Then at the beginning of 2024 the water pump started leaking again. That and the turbo were replaced under warranty. Along with that the battery had to be replaced. With all those issues happening at one time I had no car for a full month. It took the dealership weeks to get the parts, leaving me with no transportation because I am only 20 and cannot rent a car. Now this car is out of warranty and most recently my AC stopped working in the middle of August. My car then started smoking from under the hood. I had the condenser and compressor replaced by another mechanic but the thing is is my water pump is leaking for a third time along with the turbo needing replaced again. My AC is still not working even after the replacement of those parts because there is also an undiagnosed issue that has yet to be found. I don't think that my car should have this many problems in such a short amount of time. There is no reason as to why these issues should be happening one after another. I do not overdrive this car, my brakes are still the original brakes that I bought with the car and I stay up to date with care on my car. There is no reason why my water pump should need replaced for a 3rd time in a matter of two years. Along with the fact that I have had to replace so many different parts in my car in just a matter of 4 years of having it and it only having 67,000 miles. I truly believe that there is either poor service being done on my car or faulty parts being installed because there is no reason why I should have my water pump replaced 3 times in 2 years. Along with replacing the turbo 2 times in 2 years.

Claimed loss: 2 months of service done in total on this car, dangerous conditions when my weather strips came flying off my car

Desired outcome: I would either like these problems fixed for free or a refund or a decent trade-in value for the car would also be acceptable.

Confidential Information Hidden: This section contains confidential information visible to verified Chevrolet representatives only. If you are affiliated with Chevrolet, please claim your business to access these details.

Chevrolet - 6.6 duramax fuel injectors 33

Resolved

Chevrolet - fake or mreal 32

Chevrolet - chevrolet programs & events department 38

Chevrolet - fake lootery 43

Chevrolet - scam lottery 84

Chevrolet - bad work and charges for non solicited services

Resolved

Chevrolet - 2016 silverado/with a 6 speed transmission

Chevrolet - msg in phone n in mail about winning car and cash amount 8

Chevrolet - im not sure about claimprizechevroletuk

Chevrolet - actuator problems

View all Chevrolet reviews and complaints

Previous review

1 comments

Add a comment

M. Pfeffer

11 comments

M. Pfeffer

Sep 18, 2024 4:20 am EDT

Verified customer

It's incredibly frustrating to deal with so many ongoing issues with your Chevrolet, especially considering the relatively low mileage and consistent maintenance you've provided. The repeated problems with the water pump, turbo, and now the AC are definitely concerning, and it's understandable why you'd feel like something is wrong, whether it's with the service or the parts being used. Having to replace the same components multiple times, like the water pump and turbo, is not something you should expect with a car that’s only a few years old and hasn’t been overdriven.

It's disappointing that even after the warranty repairs, you’re still facing the same issues, and now that the car is out of warranty, these costly repairs are adding even more stress. It might be worth having another dealership or mechanic take a thorough look to assess if faulty parts were installed or if there’s an underlying issue causing these repeated failures.

Given the pattern of repairs, you may also want to escalate this with Chevrolet's customer service or corporate office to seek additional support or a goodwill gesture. A car should not have this many issues in such a short time, and Chevrolet should be made aware of the situation, especially since it affects their brand's reliability.

Helpful? 0 0

Chevrolet Contacts

Chevrolet phone numbers

800 060 606
800 060 606

Click up if you have successfully reached Chevrolet by calling 800 060 606 phone number 4 4 users reported that they have successfully reached Chevrolet by calling 800 060 606 phone number Click down if you have unsuccessfully reached Chevrolet by calling 800 060 606 phone number 8 8 users reported that they have UNsuccessfully reached Chevrolet by calling 800 060 606 phone number

50%
Confidence score

European Countries

8800 200 0076
8800 200 0076

Click up if you have successfully reached Chevrolet by calling 8800 200 0076 phone number 1 1 users reported that they have successfully reached Chevrolet by calling 8800 200 0076 phone number Click down if you have unsuccessfully reached Chevrolet by calling 8800 200 0076 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling 8800 200 0076 phone number

100%
Confidence score

Russia

1800 3000 8080
1800 3000 8080

Click up if you have successfully reached Chevrolet by calling 1800 3000 8080 phone number 7 7 users reported that they have successfully reached Chevrolet by calling 1800 3000 8080 phone number Click down if you have unsuccessfully reached Chevrolet by calling 1800 3000 8080 phone number 2 2 users reported that they have UNsuccessfully reached Chevrolet by calling 1800 3000 8080 phone number

56%
Confidence score

India

1734
1734

Click up if you have successfully reached Chevrolet by calling 1734 phone number 2 2 users reported that they have successfully reached Chevrolet by calling 1734 phone number Click down if you have unsuccessfully reached Chevrolet by calling 1734 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling 1734 phone number

100%
Confidence score

Thailand

800 0200 0257
800 0200 0257

Click up if you have successfully reached Chevrolet by calling 800 0200 0257 phone number 1 1 users reported that they have successfully reached Chevrolet by calling 800 0200 0257 phone number Click down if you have unsuccessfully reached Chevrolet by calling 800 0200 0257 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling 800 0200 0257 phone number

100%
Confidence score

UAE

1800 1058
1800 1058

Click up if you have successfully reached Chevrolet by calling 1800 1058 phone number 1 1 users reported that they have successfully reached Chevrolet by calling 1800 1058 phone number Click down if you have unsuccessfully reached Chevrolet by calling 1800 1058 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling 1800 1058 phone number

100%
Confidence score

Vietnam

+1 (800) 466-0811
+1 (800) 466-0811

Click up if you have successfully reached Chevrolet by calling +1 (800) 466-0811 phone number 0 0 users reported that they have successfully reached Chevrolet by calling +1 (800) 466-0811 phone number Click down if you have unsuccessfully reached Chevrolet by calling +1 (800) 466-0811 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling +1 (800) 466-0811 phone number

Mexico

+1 (800) 222-1020
+1 (800) 222-1020

Click up if you have successfully reached Chevrolet by calling +1 (800) 222-1020 phone number 0 0 users reported that they have successfully reached Chevrolet by calling +1 (800) 222-1020 phone number Click down if you have unsuccessfully reached Chevrolet by calling +1 (800) 222-1020 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling +1 (800) 222-1020 phone number

United States

+1 (800) 263-3777
+1 (800) 263-3777

Click up if you have successfully reached Chevrolet by calling +1 (800) 263-3777 phone number 0 0 users reported that they have successfully reached Chevrolet by calling +1 (800) 263-3777 phone number Click down if you have unsuccessfully reached Chevrolet by calling +1 (800) 263-3777 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling +1 (800) 263-3777 phone number

Canada

+43 800 068 890
+43 800 068 890

Click up if you have successfully reached Chevrolet by calling +43 800 068 890 phone number 1 1 users reported that they have successfully reached Chevrolet by calling +43 800 068 890 phone number Click down if you have unsuccessfully reached Chevrolet by calling +43 800 068 890 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling +43 800 068 890 phone number

100%
Confidence score

Austria

+32 800 5802
+32 800 5802

Click up if you have successfully reached Chevrolet by calling +32 800 5802 phone number 1 1 users reported that they have successfully reached Chevrolet by calling +32 800 5802 phone number Click down if you have unsuccessfully reached Chevrolet by calling +32 800 5802 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling +32 800 5802 phone number

100%
Confidence score

Belgium

+49 800 627 0977
+49 800 627 0977

Click up if you have successfully reached Chevrolet by calling +49 800 627 0977 phone number 1 1 users reported that they have successfully reached Chevrolet by calling +49 800 627 0977 phone number Click down if you have unsuccessfully reached Chevrolet by calling +49 800 627 0977 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling +49 800 627 0977 phone number

100%
Confidence score

Germany

+30 210 577 3460
+30 210 577 3460

Click up if you have successfully reached Chevrolet by calling +30 210 577 3460 phone number 1 1 users reported that they have successfully reached Chevrolet by calling +30 210 577 3460 phone number Click down if you have unsuccessfully reached Chevrolet by calling +30 210 577 3460 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling +30 210 577 3460 phone number

100%
Confidence score

Greece

+39 238 591 173
+39 238 591 173

Click up if you have successfully reached Chevrolet by calling +39 238 591 173 phone number 1 1 users reported that they have successfully reached Chevrolet by calling +39 238 591 173 phone number Click down if you have unsuccessfully reached Chevrolet by calling +39 238 591 173 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling +39 238 591 173 phone number

100%
Confidence score

Italy

+352 80 040 032
+352 80 040 032

Click up if you have successfully reached Chevrolet by calling +352 80 040 032 phone number 1 1 users reported that they have successfully reached Chevrolet by calling +352 80 040 032 phone number Click down if you have unsuccessfully reached Chevrolet by calling +352 80 040 032 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling +352 80 040 032 phone number

100%
Confidence score

Luxembourg

+31 207 219 034
+31 207 219 034

Click up if you have successfully reached Chevrolet by calling +31 207 219 034 phone number 1 1 users reported that they have successfully reached Chevrolet by calling +31 207 219 034 phone number Click down if you have unsuccessfully reached Chevrolet by calling +31 207 219 034 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling +31 207 219 034 phone number

100%
Confidence score

Netherlands

+41 844 850 850
+41 844 850 850

Click up if you have successfully reached Chevrolet by calling +41 844 850 850 phone number 1 1 users reported that they have successfully reached Chevrolet by calling +41 844 850 850 phone number Click down if you have unsuccessfully reached Chevrolet by calling +41 844 850 850 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling +41 844 850 850 phone number

100%
Confidence score

Switzerland

+90 212 375 5261
+90 212 375 5261

Click up if you have successfully reached Chevrolet by calling +90 212 375 5261 phone number 1 1 users reported that they have successfully reached Chevrolet by calling +90 212 375 5261 phone number Click down if you have unsuccessfully reached Chevrolet by calling +90 212 375 5261 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling +90 212 375 5261 phone number

100%
Confidence score

Turkey

+86 800 820 1912
+86 800 820 1912

Click up if you have successfully reached Chevrolet by calling +86 800 820 1912 phone number 1 1 users reported that they have successfully reached Chevrolet by calling +86 800 820 1912 phone number Click down if you have unsuccessfully reached Chevrolet by calling +86 800 820 1912 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling +86 800 820 1912 phone number

100%
Confidence score

China

+81 120 711 276
+81 120 711 276

Click up if you have successfully reached Chevrolet by calling +81 120 711 276 phone number 1 1 users reported that they have successfully reached Chevrolet by calling +81 120 711 276 phone number Click down if you have unsuccessfully reached Chevrolet by calling +81 120 711 276 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling +81 120 711 276 phone number

100%
Confidence score

Japan

+65 65 113 022
+65 65 113 022

Click up if you have successfully reached Chevrolet by calling +65 65 113 022 phone number 1 1 users reported that they have successfully reached Chevrolet by calling +65 65 113 022 phone number Click down if you have unsuccessfully reached Chevrolet by calling +65 65 113 022 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling +65 65 113 022 phone number

100%
Confidence score

Singapore

+27 414 032 555
+27 414 032 555

Click up if you have successfully reached Chevrolet by calling +27 414 032 555 phone number 1 1 users reported that they have successfully reached Chevrolet by calling +27 414 032 555 phone number Click down if you have unsuccessfully reached Chevrolet by calling +27 414 032 555 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling +27 414 032 555 phone number

100%
Confidence score

South Africa

+82 803 000 5000
+82 803 000 5000

Click up if you have successfully reached Chevrolet by calling +82 803 000 5000 phone number 1 1 users reported that they have successfully reached Chevrolet by calling +82 803 000 5000 phone number Click down if you have unsuccessfully reached Chevrolet by calling +82 803 000 5000 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling +82 803 000 5000 phone number

100%
Confidence score

South Korea

+54 800 888 2438
+54 800 888 2438

Click up if you have successfully reached Chevrolet by calling +54 800 888 2438 phone number 1 1 users reported that they have successfully reached Chevrolet by calling +54 800 888 2438 phone number Click down if you have unsuccessfully reached Chevrolet by calling +54 800 888 2438 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling +54 800 888 2438 phone number

100%
Confidence score

Argentina

+55 800 702 4200
+55 800 702 4200

Click up if you have successfully reached Chevrolet by calling +55 800 702 4200 phone number 1 1 users reported that they have successfully reached Chevrolet by calling +55 800 702 4200 phone number Click down if you have unsuccessfully reached Chevrolet by calling +55 800 702 4200 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling +55 800 702 4200 phone number

100%
Confidence score

Brazil

+56 225 448 135
+56 225 448 135

Click up if you have successfully reached Chevrolet by calling +56 225 448 135 phone number 1 1 users reported that they have successfully reached Chevrolet by calling +56 225 448 135 phone number Click down if you have unsuccessfully reached Chevrolet by calling +56 225 448 135 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling +56 225 448 135 phone number

100%
Confidence score

Chile

+57 424 9393
+57 424 9393

Click up if you have successfully reached Chevrolet by calling +57 424 9393 phone number 1 1 users reported that they have successfully reached Chevrolet by calling +57 424 9393 phone number Click down if you have unsuccessfully reached Chevrolet by calling +57 424 9393 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling +57 424 9393 phone number

100%
Confidence score

Colombia

+51 80 051 101
+51 80 051 101

Click up if you have successfully reached Chevrolet by calling +51 80 051 101 phone number 1 1 users reported that they have successfully reached Chevrolet by calling +51 80 051 101 phone number Click down if you have unsuccessfully reached Chevrolet by calling +51 80 051 101 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling +51 80 051 101 phone number

100%
Confidence score

Peru

+58 800 243 8900
+58 800 243 8900

Click up if you have successfully reached Chevrolet by calling +58 800 243 8900 phone number 1 1 users reported that they have successfully reached Chevrolet by calling +58 800 243 8900 phone number Click down if you have unsuccessfully reached Chevrolet by calling +58 800 243 8900 phone number 0 0 users reported that they have UNsuccessfully reached Chevrolet by calling +58 800 243 8900 phone number

100%
Confidence score

Venezuela

More phone numbers

Chevrolet emails

customercare@chevrolet.com

100%
Confidence score: 100%

Support

Chevrolet address

P.O. Box 33136, Detroit, Michigan, 48323-5136, United States

Chevrolet social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Sep 18, 2024