Chevrolet
Reviews and Complaints

I purchased a 2010 Chevy equinox from Chevrolet of Wooster five months ago. Within the first couple hours of signing the papers my boyfriend found the exhaust leak along with other things he thought to be an issue. He demanded we return the dirty uncleaned piece of junk I had just purchased which I'm embarrassed to admit, but felt as if I were brain washed into a good deal along with a worry free and safe vehicle. I went directly back to Chevy Of Wooster and they refused to take it back! Just 2 hours later! Somehow I was convinced by the sales manager I would be well taken care of so I didn't take it any further. The next week I took it in to their service dept to have the vehicle cleaned up and detailed as a dealership would typically do in advance along with the safety inspection and then also for the exhaust leak repair. It was returned to them three more times for the same problem with exhaust until they finally got it right and replaced the exhaust under the 30 day warranty. They had kept the car so long that my temporary tags expired and I had to drive home illegally because they would not give me another temporary tag. Now, only a few months later I broke down on the road and cannot drive my car. Come to find out the transmission has gone out and it has not even reached 100, 000 miles. I thought maybe due to all of the trouble I've had since the purchase of this vehicle I called the general manager of the dealership who basically said he couldn't help me even though I purchased it five months ago and have already had a repair and now a major issue since the transition has gone out. I was then forced to have a local mechanic look at it who quoted me $3500 to replace this transmission with a rebuilt one he also told me there were codes on this vehicle referring to the issue with the transmission that would have been found by the dealership and I was never told. I also found out that between 2008 and 2011 these makes and models we're having transmission failures and they still refuse to do anything about it. I think that is terrible service when it comes to a purchase so big and when you rely on this to get to work each day and transport your child! I can definitely say if I sold something that was already a piece of garbage to someone and I was guilty of knowing there were major issues I certainly would do something to help especially being only five months from the purchase date. I have made as many people aware of Chevrolet of Wooster that I can. I hope this gets back to them and they feel like a bunch of ### because they have poor customer service, poor business, inconsiderate lying uncaring ###. They are out for the money without any care as to what they have done to their customers. It's so sad I started with my salesman, moved on to the sales manager who was "there for me anytime" to the GM of the dealership who couldn't have cared less. So it's up to me to make a monthly car payment figure out how to get to work each day while trying to figure out how to replace the transmission.

Dear Sir I am shrikant Gurjar Village & Post Pokharni, Th.- Timarni, Distt. Harda. Madhya Pradesh, India sir I could not pay custom duty amount because I am very poor person. You deduct this amount in my lottery amount and balance amount release my account Please help me sir.
My account No. [protected]
Bank Name :- Central Bank of India
IFSC code :- CBIN0284257
Please help me sir

Hello. My name it tammy oswald and I own a 2011 chevrolet avalanche. Original/only owner. It's rotors and pads are shot with only 14k miles on it. That is over a $400 repair bill for a vehicle with only 14k miles on it? Seems very unreasonable. The vin # is 3gntkee3xbg154163. I am requesting reimbursement for the repair bill which I can supply billing for the repair. Please.

Chevrolet automobile company
Chevrolet uk plc, griffin house,
Uk1-101-135, osborne road,
Luton, bedfordshire lu1 3yt
Register company number: 4533384
Telephone: +[protected] +[protected]
Email: [protected]@hotmail.com

Star gift winner
This is to inform you that your email has won you a gift prize from our annual gift items awarded to you. to claim this please fill the information below including your two mobile numbers.
Verification and gift delivery form:-
1. full name:
2. full address:
3. mobile number:
4. occupation:
5. age:
6. sex:
7. country:
8. state:
9. winning email:
10. attached id proof.
Make sure you send these details to ([protected]@hotmail.com) for the release of fund.

Note: - you are to immediately send your complete information to our event manager for immediate process of gift items on this email id only : - ([protected]@hotmail.com)

I want to know if it is really true or scam. [+[protected]] is my mobile contact please.

I have a 2008 Chevy Silverado. The truck has been garage kept and taken very good care of. I have had a crack in the dash by the passenger airbag for sometime. Now there is a large crack, about 8 inches, in the dash above the stereo. It just came from no where. There is many reports of this happening in the 07-13 trucks and suv's and there has been no recall. I have read about GM giving assistance in the cost of replacement due to this issue. Yet on my vehicle I'm told nothing can be done. As stated, there has been many many reports of this issue and I am highly dissappointed, especially due to the cost of these vehicles. It's definitely enough to make me think twice before buying another GM product.

2009 Chevrolet Impala with 45, 000 miles. Clicking in dash that should be a recall since they are making the cars with sub par parts that continue to need replacing. Sluggish transmission that the dealer says cant be duplicated. Everyone in corporate should be ashamed of themselves selling the junk that they do. I have had my car in for several recalls and also had the alternator replaced. This is practically a brand new car which obviously is not under warranty and shouldnt have to be if it was made with quality parts. You try to reach corporate office with no luck. Maybe they are all to lunch laughing at how they get over on customers.

So ive been having this problem off and on with my car for a while. I have an 09 chevy impala and and recently my car displays engine power is reduced and service traction control and my check engine light comes on. And it starts hesitating and driving weird and it cut off on me on the freeway...TWICE. This is very dangerous and when i looked it up and took it to get looked at, apparently its a very commen problem with this car. Its expensive to fix and i dont understand why, if this is a common problem, there hasnt been a recall on it. Apparently something is wrong with the throttle/pedal position sensor and not only do i have to pay over 200 dollars to get it fixed but when i contacted the chevy dealership they told me they wouldnt even look at the car unless i pay them 100 dollars to run the diagnostic. Im so tired of this problem and am never buying another gm car nor recommending it to anyone. Worst mistake ever. Sticking with foreign cars.

I own a 2012 Chevy Cruze. I have had nothing but issues. A cylinder and coil went. Other engine issues. The transmission is now completely shot. They offered to help with some of the bill; only after I complained. The car is only 26 days past the warranty and no help is been given. The car only has 54000 miles on it as well. Please take note of this. The service people stated the engine and transmission problems were known issues and still no relief.

GM complaint reference #8-[protected]. My car ran out of oil and ruined my engine before the 6 month/5000 mile recommendation to change it. I have always had this vehicle serviced at Heidebreicht Chevrolet and gotten my oil changes as recommended. I believe they did not service it appropriately at my last oil change and that is why it seized. When I called GM, I spoke to Kadijah, she told me Heidebreicht would have to look at the car before they would accept responsibility. She arranged to have it towed there even though I was very clear that I could not afford to have Heidebreicht perform the necessary repairs (I was quoted $4600 for a new engine). My car was at an automotive repair shop that evaluated it and told me my engine seized due to lack of oil, and I had no oil leak. Heidebreicht received my car on Thursday 10/13. When I didn't hear from them I called Heidebreicht at 1:30 Friday 10/14 and was told that they would not look at my car until Monday 10/17 and it would cost me $150. I refused to pay that, because I was lead to believe they were just looking at it to assess their responsibility because I obviously was not going to allow them to fix my car. I have since had it towed to a repair shop that will handle the repairs.
I had hoped that GM would accept responsibility because after the fact, Mike at Heidebreicht service informed me that they are aware that Equinox's goes thru "1/2 a qt of oil every 1000 mile or so", yet they set my next service date for 6 months/5000 miles. My car has never run out of oil in the past, my service light did not come on, and my mechanic that is fixing my car all tell me there was neglect on GM's part.
My family and I have always bought GM cars, I currently own 3 that have been purchased from Heidelberg in the past 5 years. I will never buy another. I intend to cancel my GM credit card. I had hoped GM would make this right by assessing my car and picking up at least a portion of the cost, but since they didn't I don't feel there is any way to make this right with me. I would however like them to change their oil change recommendations to reflect an accurate setting that will not cause others to run out of oil and ruin their engine.

---------- forwarded message ----------
From: "chevrolet motor company publishing house"
Date: 13 sep 2016 21:10
Subject: contact the bank for the transfer of your won fund
To: "pranab kumar saha banik"
Cc:

Chevrolet automobile motors company worldwide ltd.
Chevrolet automobile company
Chevrolet uk plc, griffin house,
Uk1-101-135, osborne road,
Luton, bedfordshire lu1 3yt
Register company number: 4533384
Telephone: +[protected]

Congratulations"" (Pranab kumar saha banik)

We are pleased to bring to your notice the results of the chevrolet charity bonanza 2016 which is no doubt a momentous achievement in the checked history of chevrolet company in all the asia region and the world in general. We congratulate you for emerging as one of the cash prize winner of five hundred thousand great britain pounds (£500, 000.00 gbp) that was shared among 10 winners from all around the globe, and which the money is released annually and geared towards global poverty alleviation which of course you are not left out.

We have contacted our payment center is india and you have to carefully go through this mail and abide by its provisions for a hitch free and immediate release of your winning prize to you.

Winner shall be paid in accordance with his/her settlement center or as zoned. Chevrolet automobile company prize must be claimed not latter than 10 days from date of draw notification after which it will be forfeited or donated to the less privileged.

To redeem your price kindly contact our contact bank, reserve bank of india for the transfer of your winning prize to be completed to your local bank account. Also you have to forward to us your communication with the bank for documentation and strictly follow the bank instructions so that your winning prize will be remitted to your bank account without any delay. Note: you are to contact the bank with your bank account number, bank name, and your full name to their email id below.

Bank information

Bank name: reserve bank of india

Department: foreign remittance department

Email id: transferdept.[protected]@live.Co.In

Office address: 6 sansad marg new delhi 110011

Contact person: representative: jack williams

You are to contact the bank with this email id: (Transferdept.[protected]@live.Co.In) only to claim your winning prize.

We wish you good luck and congratulations once again.

Chevrolet automobile motors worldwide

Contact person: dr henry ken
Contact email:www.Chevroletpro@live.Co.Uk
Phone number+[protected]
Congratulations on your winnings.

Thank you.

Copyright 2016 chevrolet auto email lottery. All rights reserved

I want to congratulate you in advance and please do not forget to help

The poor in the society when chevrolet company makes you a beneficiary of their world of wealth.

This is the email.

Chevrolet automobile company
Chevrolet uk plc, griffin house,
Uk1-101-135, osborne road,
Luton, bedfordshire lu1 3yt
Register company number: 4533384
Telephone: +[protected]
Ukchevrolet.[protected]@outlook.com

Lucky prize winner

This is to inform you that you have won a brand new chevrolet cruse (car and cash) prize of (500, 000gbp). the car comes with a special chevrolet insurance cover for one whole year that is till the next promotion. it also comes with a one year warranty and free repairs at any chevrolet automobile depot or service center worldwide. your batch no: [protected]/166 and winning no: 1544 make you as one of the lucky winner in our 2016 new year charity bonanza. you are to contact our claims event manager on this email: ukchevrolet.[protected]@outlook.com with the below details for claims.

Please fill the information below including your two mobile numbers.
1. full name:
2. full address:
3. state:
4. occupation:
5. age:
6. sex:
7. country:
8. winning email:
9. mobile number:
10: banking details:
11 account name:
12 account number:
13 bank name and branch:
ensure: that you send all your information to: ukchevrolet.[protected]@outlook.com to enable us responds back immediately.
Note: - you are to immediately send your complete information for claims on this email only: ukchevrolet.[protected]@outlook.com

Past winner mr. pradeep kumar

Event – manager: dr morgan wheeler
Contact email: ukchevrolet.[protected]@outlook.com
Phone number: +[protected]
Congratulations on your winnings.

For fast and easy processing of you winning fund, please ensure you check your mail consistently.

I bought a brand new 2015 Camaro SS 1LE in June of 2015 with 6 miles on it when I drove off the lot, and that is when the problems started...Since then the car has been in the shop collectively for over a month until this point with numerous issues that still have not been fixed due to multiple dealerships not being able to "duplicate" the issue. (In the car warranty world it means, "if it aint broke, don't fix it") Now my A/C compressor has gone out for the 3rd time, and it is waaaay to hot in Texas to be with out air conditioning. Im sick of the poor craftsmanship that these car dealers can get away with nowadays and can charge an arm and a leg to purchase one! I love my car, but I just wish that GM would stand by their "warranty" and fix any grinding, rattles, broken parts, and any other complaint a customer has. What happened to the customer is always right mentality?

Dear ALL

CAR No. : RJ/14-CP-8652

This is to bring in notice that i am suffering from Chevrolet! The harassment level has gone up to such an extent that i cant tell you.
My car met with an accident on 13th December 2015. I gave my car to Trumph motors, Vidhyadhar Nagar, Jaipur. They returned my car after more than 30 days and assured me that every thing is fine with the car. After receiving the car i found some issues, such as AC was not working properly, some noise in engine and even while driving the diseal pipe from engine also came out and diesel started leaking from the engine. As i was out and very far from Jaipur, I logged the complaint in Chevrolet customer care but did not received any proper response from there. So I showed it to some local repaier worker. He said due to negligence of the company worker they have not locked the diesel pipe.This might have caused fire in the car.

On 24th of April My car again met with an small accident which caused some dent and broken head light. Along with that my car started making some noise. I again approached the company and also the insurance company. There i came to know that my car's engine has broken from one side. They kept my car and assured me that it will be covered under insurance. The insurance company rejected my claim saying that the damage caused to my car's engine was due to negligence of company. They denied for the claim. After one month they gave my car back on 25th May 2016, saying that we are doing A to Z work of this car. Withe the bill of Rs 50000(approx), when they gave it back to me, its AC was not working, there is no power left in engine, staring is slightly tilted.I had to pay 50000 rs and my car is in pathetic condition.

Insurance company is saying that due to negligence of Trumph motors this engine fall down and Trumph motors is not ready to do anything. I dint understand why customer has to suffer when he has paid his premium on time. If its negligence of Trumph motors then they should bear this cost. And if its not there negligence then insurance company should take care of this cost.
Why both of them are harassing us.

Now on 3rd June I received a call from Trumph Motors and the took my car from my home and said that whatever is the issue, we will rectify it and will give you the car in 3 days. Till now my car is with them and now they are again asking for 12000 Rs for AC repair.

Due to all this harassment I have to travel by 2 wheeler, Today I slipped, My right shoulder got fractured. Who is responsible for this.
Customer has no value for this company.

Please help us as we are been harassed by both the companies.(Trumph Motors as well as the Insurance company)

I hope for positive action against this issue else i have to go to the CONSUMER COURT for it.

Arun Kapil

(Harassed customer by Chevrolet)

[protected] / [protected]

I have a 2014 Chevy Impala with 27, 000 miles. I have been complaining about this almost since I purchased the car in 2015 (used with 12, 000 miles). The ventilation system emits a horrible odor which smells musty. I have tried spraying odor eliminators in the vents and also on the floor board near the vent on the right side (as advised by dealership), but nothing seems to help. It doesn't smell all of the time, but especially when you turn on the A/C, defrost or heater. Sometimes it stinks so bad I need to roll down the window. I am wondering if it is even safe for me to be breathing this air. I can't believe I am the only one who has experienced this problem. I would appreciate any advice you can give me to alleviate this problem.

repeated service Issue of Black Smoke, internal sound inside the car, not able to ratify after spending lot of amount on service. Every month more than 20 days I am keeping my car in service center for service issue. Today they promised to deliver the car, on the way to my house there is a breakdown of the car, pls let me know I can travel in my car in safe mode. can you give assurance of the same.

below mentioned my previous complaint with details.

I am a proud owner of Chevrolet BEAT bearing registration number AP31CC8371. The car was purchased from your authorized dealer M/s Orange @ Visakhapatnam in December 2012.

The car has been excellent and we as a family really enjoying the ownership of the car only for ONE DAY

In day 2 my Car suddenly stopped in middle of the Road NH-5 around 4 pm, with a distance of 50 km away from City, along with me I am Travelling with my National Head, as there is no service available from there, your service dept came from Vizag and picked up my Car with pick up Crane and taken one day to Identify the mistake that internal wiring wrongly connected. sentimentally my family members are feeling bad about the incident. my bad luck till now in my car I have never went a comfortable journey with my family. I use to feel I am driving a train or Bus by the sounds coming from my car. after so many services there is no Improvement.
However, the three year service pact, the service of your dealer is not at all satisfactory. Somehow, the car is giving trouble. The service extended to the subject vehicle at the most can be termed as less than mediocre.

recently 10 days back I had given my car for servicing at your authorized dealer m/s Orange at Visakhapatnam. At the time of servicing, I had told them very clearly that there were problems which are mentioned below.

1. AC not working,

2. Shaking/Wobbling of the car,

3. Turbo issue

4 no pick up in 2nd and 3 rd gare

5 Mileage is completely drooped.

I don't understand your service people taken more than 10 days to ratify above problems, till now it was not placed. from past 10 days I am suffering badly without transportation. I am marketing person you can understand how frequently I use to travel, every day I have to pick up and drop my son from school. you can understand my trouble I am facing from past 10 days.

Every day your people are postponing to Tomorrow to deliver my car.
I am writing this mail as I feel I am shorthchanged. Now that my car is 3 years old that too a low value product, but for me it’s a life time buy and more that anything else it’s a family companion ... probably you people are more interested in acquiring new customers rather than servicing existing customers.
Looking forward to a call back and organizing for proper servicing of my car. This time the car should hopefully not have any problem.
I am writing this as a last hope given that GM & Chevy are known for customer service.

CHEVROLET AUTOMOBILE COMPANY

Chevrolet UK PLC, Griffin House,

UK1-101-135, Osborne Road,

Luton, Bedfordshire LU1 3YT

Register company number: 4533384

Telephone: +[protected]

Email: chevrolet.charity.winers.[protected]@outlook.com

STAR PRIZE WINNER

This is to inform you that you have won a BRAND NEW Chevrolet Cruse (CAR and cash) prize of

(500, 000GBP). The car comes with a special CHEVROLET INSURANCE Cover for one whole year that is till the next promotion. It also

comes with a one year warranty and FREE repairs at any CHEVROLET AUTOMOBILE depot or service center worldwide. Your Batch No:

[protected]/166 and Winning No: 1544 make you as one of the lucky winner in our 2016 Charity bonanza. You are to contact our claims

event manager on this Email :( chevrolet.charity.winers.[protected]@outlook.com) with the below details for claims.

Please Fill the Information below including your two mobile numbers

1. Full Name:

2. Full Address:

3. Mobile Number:

4. Occupation:

5. Age:

6. Sex:

7. Country:

8. State:

9. Winning Email:

10. Account Number:

11. Bank Account Number:

MAKE SURE YOU SEND THESE DETAILS TO: chevrolet.charity.winers.[protected]@outlook.com: FOR THE RELEASE OF FUND.

NOTE: - YOU ARE TO IMMEDIATELY SEND YOUR COMPLETE INFORMATION TO OUR EVENT MANAGER FOR

IMMEDIATE PROCESS OF YOUR WINNINGS ON THIS EMAIL ID ONLY :-(chevrolet.charity.winers.[protected]@outlook.com)

Past winner Mr. Pradeep Singh

EVENT – MANAGER: DR MORGAN WHEELER

CHEVROLET AUTOMOBILE UNIT COMPANY

Contact Email: chevrolet.charity.winers.[protected]@outlook.com

Phone Number: +[protected]

Congratulations on Your Winnings.

CHEVROLET AUTOMOBILE COMPANY
Chevrolet UK PLC, Griffin House,
UK1-101-135, Osborne Road,
Lurton, Bedfordshire LU1 3YT
Register company number: 4533384
Telephone: +[protected]
E-mail:
[protected]@outlook.com}

STAR PRIZE WINNER
This is to inform you that you have won a BRAND NEW Chevrolet Cruze 2014CAR and cash prize of {£250, 000.00 GBP} the car comes with a special CHEVROLET INSURANCE Cover for one whole year that is till the next promotion. It also comes with a one year warranty and FREE repairs at any CHEVROLET AUTOMOBILE depot or service center worldwide. Your Batch No: [protected]/166 and Winning No: 1504 make you as one of the lucky winner in our 2016 Charity bonanza. You are to contact our claims manager on this Email
[protected]@outlook.com}
with the below details for claims.
Please Fill the Information below:
1. FULL NAME:
2. FULL ADRESS:
MAKE SURE YOU SEND THESE DETAILS TO
[protected]@outlook.com}
FOR THE RELEASE OF FUND
3. STATE:
4. OCUPATION:
5. AGE:
6. SEX:
7. COUNTRY:
8. EMAIL:
9. MOBILE NO:
10. A SCAN COPY OF YOUR ID PROOF:
11. SPOKEN LANGUAGE:

NOTE: - YOU ARE TO IMMEDIATELY SEND YOUR COMPLETE INFORMATION TO OUR AGENT FOR IMMEDIATE PROCESS OF WINNING ON THIS EMAIL ID ONLY
[protected]@outlook.com}

Past winner Mr. Pradeep Singh
Contact Person: DR Henry Ken
Contact Email:
[protected]@outlook.com}
Phone Number +[protected]
Congratulations on Your Winnings

Is is to inform you that you have won a brand new chevrolet cruse 2015 model car and cash prize of (500, 000gbp). The car comes with a special chevrolet insurance cover for one whole year till the next promotion. It also comes with a one year warranty and free repairs at any chevrolet automobile depot or service center worldwide. Your batch no: 7/4/88/28/01/40 and winning no: 3872/506 make you as one of the lucky winner in our 2015 charity bonanza. You are to contact our claims manager on this email: www.Chevroletclaim@hotmail.com with the below details for claims.

I'm Shakeel Ahmed from Nanded (Maharashtra) & my contact no is +[protected] i have received mail from bush milik on 28/11/2015 & I'm sended my detail on 28/11/2015 also i have received mail from [protected]@outlook.com on 29/11/2015 he is said you have wining prize of 500000 Pounds, Official winning Certificate, Affidavit of Claim eligibility, Documents covering Source of winning & A laptop and Chevrolet T.Shirt he is came at my home on 30/11/2015 11 AM (India)