Menu
For Business Write a review File a complaint
CB Furniture Stores Ashley HomeStore 200 Westmark Blvd, Lafayette, LA, 70506, US
Ashley HomeStore company logo
Ashley HomeStore
reviews & complaints
Ashley HomeStore company logo

Ashley HomeStore

200 Westmark Blvd, Lafayette, LA, 70506, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
12:00 pm - 8:00 pm
ComplaintsBoard
A
4:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ashley HomeStore - Price match

Hello,
My name is Angel. I came into the Lafayette, LA location on Sunday to purchase items for my children's bedroom. I brought pictures with the prices of each item I wanted and asked for a price match. The sales agent charged me the higher price and I was overcharged by $1300. They did not honor my military discount and stated I needed to buy a $100 mattress protector to get the 10-year warranty on my mattress which I found out was not true. The manager was very pushy and talked down to me asking why didn't I say something yesterday. I just want my order canceled and I want the fee waived. The 10 percent cancellation was not explained to me at the time of purchase. I would like to re-order everything online or possibly go somewhere with better customer service. It was a complete inconvenience for me having to go back and forth to the store. I have been on the phone with multiple customer service agents all day waiting for hours and they recommended writing a complaint because there is nothing else I can do. Please give me a call at [protected]. email:[protected]@gmail.com.

Desired outcome: cancelled with fee waived

Read full review of Ashley HomeStore
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.