Aspen Dental

I’m a former patient at Aspen Dental Slidell, Louisiana. When I began treatment, I explained that I have other serious medical conditions and that I live in Bay Saint Louis, MS. I have had to cancel two appointments due to traffic back up while the Pearl River Bridge only had one lane open from a bad traffic accident. I called to inform Aspen Dental that I was stuck in traffic and couldn’t predict how long. Traffic was backed up 2 hours, I later learned. Also, because of my medical conditions, I had to cancel two appointments. I, however visited Aspen Dental Slidell, a total of 6 visits, and have had one tooth extracted, half of my mouth cleaned and a temporary crown placed where I had a root canal performed by an Endodonist at another location because the dentist at Aspen could not perform this procedure. After placing my temporary crown, I paid for half of the procedure which cost $1800. I was given an appointment at 7:30 a.m. to complete my crown and bridge, but due to Fog, there was traffic congestion because of little visibility. Traffic was again backed up by 2 hours. When I called to reschedule, no one responded so I called a second time to reschedule and was informed that I couldn’t return. I asked for my refund which is $1025.00 on December 7,2023. I have not received this refund and everyone I spoke to has been very rude!