Stop & Shop reviews and complaints 1
View all 377 complaintsStop & Shop - Worst customer service at Lexington location
I came into the Lexington location on a Tuesday mid-afternoon, the store was not too busy. I tried to pick through some less than impressive broccoli, most of it was either yellowing or shriveled up.
Moving on to steak, most packages were GRAY. Not red or even brown, but GRAY. Right outside that area, a few employees were openly complaining about how "someone should be fired for making that decision". Really incredibly unprofessional.
Moving on to cold cuts, an employee was restocking and I moved around him to find ham steaks. He shifted this cart to 1) block my view of all the products and 2) glares at me without saying anything. He then said, I'm working in this area. I said "I can work around you, I'm ot asking you to move. You don't have to looka t me like that. He then proceeded to talk trash about me to another customer nearby.
At the self checkout, an item rang up not on sale and I turned to the person on staff and kindly asked about it, he wordlessly came over to hit the zero bag button and walked away.. Please hire actual human beings who can be kind in a service position. NEVER shopping here ever again.
Latest Stop & Shop Reviews
online orders Nature’s promise baby wipes Nature's promise ribeye steak ADA customer service Bad attitudeGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!