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CB Restaurants and Dining Chipotle Mexican Grill 274 Elm St, Somerville, MA, 02144, US
Chipotle Mexican Grill company logo
Chipotle Mexican Grill
reviews & complaints
Chipotle Mexican Grill company logo

Chipotle Mexican Grill

274 Elm St, Somerville, MA, 02144, US
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1 complaint
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Website
www.chipotle.com
www.unlockburritoday.com
Phone number
+1 (617) 623-1759
Category
Restaurants and Dining
Working hours
Mon
10:45 am - 10:00 pm
Tue
10:45 am - 10:00 pm
Wed
10:45 am - 10:00 pm
Thu
10:45 am - 10:00 pm
Fri
10:45 am - 10:00 pm
Sat
10:45 am - 10:00 pm
Sun
10:45 am - 10:00 pm

Chipotle Mexican Grill reviews and complaints 1

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S
8:17 pm EDT

Chipotle Mexican Grill - Correct City

I have contacted you about this problem before. I figured I have had a bad couple of days so I figured I'd treat myself to a burrito and chips/quac . I just celebrated my 65th Birthday so the chips and quac were free. I ordered roughly around 2:15 PM. I verified my address and city were correct. I went about doing things then I checked my order, it was going to Cambridge Ma I live in Somerville Ma. I tried to call DoorDash they said they sent it to the address on file. Well my address is not in Cambridge. I called Chipolte, they told me they just make the food and get it ready for delivery.

I food never arrived it was taken back to Chipolte. So I ordered again I checked the address and city, Somerville Ma. By the time it took for me to click the mouse, the city automatically changed to Cambridge. NOT AGAIN. I tried to call Chipolte, they have a robot answering the phone. So I called DoorDash they send it to the address Chipolte has. So now I just give up. I told them to cancel my order. Unfortunately they couldn't.

DoorDash told me to complain to Chipolte, Chipolte told me to complain to DoorDash.
I did finally get a burrito that is ice cold, not even warm. With chips, no quac at all, I got Queso Blanco, and Roasted Chili Corn Salsa. I didn't order either of these. I don't like the chips plain, I love them with quac.

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