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CB Office Space and Supplies Regus 9711 Washingtonian Blvd Suite 550, Gaithersburg, MD, 20878, US
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Regus
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Regus

9711 Washingtonian Blvd Suite 550, Gaithersburg, MD, 20878, US
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1 complaint
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Website
www.regus.com
Phone number
+1 (301) 978-3000
Category
Office Space and Supplies
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h

Regus reviews and complaints 1

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T
9:04 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Regus - Collections with insufficient notice/usage

I wanted to rent a virtual office from Regus. I never set foot in the office, and one day I receive a collections notice from Tucker, Albin, and Associates saying I owe them $700. One of their representatives claims they have been calling me, which they haven't, I have proof, and asking for that sum.

I am requesting the total stop of these collections.

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Regus representative's response
Nov 09, 2020 4:22 am EST
Regus customer support contacts
Phone numbers

+1 (855) 400-3575

+371 67 118 333

Address

26 Boulevard Royal, L-2449, Luxembourg, 60611-1962, LU

Website

www.regus.com

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Hi Trent, thank you for getting in touch. Transparency is key to us and our teams go to great lengths to ensure that any queries are clarified before an agreement is signed.
You signed an agreement with us until 31 Jul 2020 (start date 16 December 2019); this is a business commitment.
Please understand that we cannot break agreements before their official end date.
Ending your contract is a simple process, which you should confirm through your online account (“Account” section). Your termination will be confirmed shortly after by email.
I apologise if you weren’t aware of this.
Please remember that your center team is available to answer any of your queries. Alternatively you can contact me at sandra.melody@regus.com if I can help further.

Regards,
Sandra Melody
Head of Customer Services
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