Public Storage reviews and complaints 1
View all 325 complaintsPublic Storage - company wants to collect a second montly rent when the lease was terminated
My rental agreement says my monthly rent is due on or before 1st of the month;it also states that late charge is due after 20th of the month.They advertised that the first month would cost a dollar and I paid for 2 months in advance.I have never missed any monthly rent.I have been with them since 10/26/2001.I paid the rent at begining of April;when I told them I was moving out on 04/30/2010, they asked for another rent which I refused to pay then I received a letter from a collecting age week.Please help.
EUNICE
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest Public Storage Reviews
Public storage/orange door insurance Beware!!! Moth infested facility — lost all of my antique rugs Renting from public storage Mixed Experiences with Public Storage Unprofessional, lazy, hap-hazard, irresponsible behavior of the employeeGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
I have the same issue amongst numerous others I scheduled a move out 9/30/14 paid for the month & then now they went ahead and changed the date to 10/31/14 and sent me a letter for 2nd notice of default of payment. Not only did they charge me rent then a late fee as well as another amount that is not even an option of lein fee. I then was told that it would still again increase before I was to make the payment to them and that it was to be paid in full completely in 10 days of receiving the letter which was on 10/20/14 while it lists the due date of payment as 11/1/14 and when I went to view my bill online it shows a completely different price and my last payment being on 9/8/14