Bob's Discount Furniture

I purchased the Viking Power Recliner sofa and chair online on Sep 7th, 20. A week later I called the 1-800# because I saw the money had been taken but I received no email, no call, no text. when I called the 1-800# (I was transferred to [protected] I was told I had been designated to this store 700 Gallery Blvd, Scarborough, ME 04074) In that conversation I was told that it looks like I should be receiving the furniture by Oct19-31st, 20. Reluctant I agreed because I do understand the delays with COVID. I work in a hospital where I am very well aware of the severity of the virus. I did want the furniture by the holidays plus I had my son helped me shop for the furniture and he really wanted these in particular because of the console and his remote learning. Oct 30th I opted to call because I had not received an email, no call, no text besides what they were promoting. I spoke to Sandy from the office (that's what she referred to her self as) She was kind and respectful, she told me my furniture was split and it looks like I should receive the chair Dec 19 and the sofa in January. I was stunned to hear that and said no something has to be wrong, there's no way. She told me she would leave print the receipt and have Dan her supervisor call me because something has to be wrong. Her sweet voice actually calmed me down and I agreed to have him call me back the following day (Saturday) and clear that up for me. He did not I justified it by assuming its a Saturday he must be busy, a week pass I called back. Spoke to Dan he offered a refund and forwarded the call to the office where Christal/ Christine I don't recall the name exactly. I do know there's two ladies working there and it was not Sandy. Talking to her I made a remark its not like I purchased from China, This waiting is unacceptable. She replied by saying actually the furniture YOU selected is from China. Perplexed I wanted to say I bought from USA not china. Instead I said if you guys don't have it to sell it should not be available to purchase, the conversation was done. The money was taken immediately and not once did anyone asked me if I was ok with making me wait. I opted for the refund because if they kept pushing the dates whos to say Ill have my furniture in January? It was disheartening to assume I'm getting my furniture, no one cared to contact me or give me an update, and as if I was wrong to feel the way I was lead to feel I end up with a sarcastic person.
I don't know if anyone cares to attempt to call me but if you should need to its