Menu
For Business Write a review File a complaint
CB Fast Food Chains White Castle 3953 Packard St, Ann Arbor, MI, 48108, US
White Castle company logo
White Castle
reviews & complaints
White Castle company logo

White Castle

3953 Packard St, Ann Arbor, MI, 48108, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
O
1:26 am EST

White Castle - 30 crave cheeseburger pack and 6 double cheeseburgers

Well today was the 1st day of new year I wanted to go and drive from defiance ohio to ann arbor michigan to get some white castles three of us did hope in car n go about 8;15 it takes 1 hour thrity min to make the trip one way so we get there at 930 and the gal says no deep fried orders just burgers because we close in 30 min? I said well fine I ordered the 30 cheeseburgers and 6 double cheeseburgers with xxxpickles and ask if I could get xx - grilled onions, and some salt n pepper put on em if possible.. She was very nice said she understood the order and they charged me 40 plus some change its all on my debit card.. And I waited for 15 minutes.. My double cheese were ice cold with 1 pickle and barley any onions and my crave case was luke warm but again 1 pickle and barley a few onions.. I wasn't driving but if I could of turned around I would of by this time it was probably 10;05 anyways at night.. And because of new years day they closed at ten but that doesn't justify the worst white castles i've ever ordered.. I sincerely hope you do something.. To rectify this situation.. I ate 2 of em all together no taste.. Bland no onion juice nothing.. I was overwhelmed at the poor quality of this service and to travel 1 and half hours there and then 1 and half hours home.. Id been as well off if not better to buy frozen..

Read full review of White Castle
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.